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What is Ozonetel?

Create a fully functioning contact center from scratch within a few hours by seamlessly integrating cloud capabilities with your existing on-premises infrastructure. Ozonetel enables a smooth transition from legacy systems to cloud solutions overnight, with our product specialists conducting a comprehensive evaluation of your requirements before proposing a customized solution that aligns with your organizational goals. Effectively merge and automate both digital and voice communication channels using industry-leading dialers to improve the handling of incoming leads and optimize outbound efforts. You can establish a complete call management system in 24 hours or even less, providing a wide range of inbound, outbound, and blended call center features. At Ozonetel, our secure cloud communication solutions not only enhance the customer experience but also lower overall operational costs for contact centers. As the pioneers of India's first cloud-based customer experience platform, we consistently set ourselves apart through exceptional customer support and continuous advancements in AI technology. Our dedication to maintaining high standards guarantees that we stay ahead in the industry, continually adapting to fulfill the evolving needs of our clients, ensuring their growth and success in a competitive market. By prioritizing innovation and customer satisfaction, we empower businesses to thrive in an ever-changing landscape.

What is ATLAS?

**CallAtlas.io: Transforming the Landscape of Call Tracking Solutions** CallAtlas.io represents an innovative approach to call tracking software, equipping businesses with essential tools for efficiently handling their incoming calls. Among its standout features are local and toll-free phone numbers across various countries, a paper call network, capabilities for call recording, and advanced call routing, making it an indispensable choice for organizations aiming to enhance their call management operations. **Highlighted Features:** - **Global Local and Toll-Free Number Options:** CallAtlas.io provides a diverse selection of local and toll-free phone numbers from numerous countries, which empowers businesses to create a local footprint in different regions. This functionality not only facilitates expansion but also helps attract a broader customer base on a global scale. - **Innovative Paper Call Network:** The platform’s paper call network enables businesses to generate leads through traditional print advertising. By connecting distinct phone numbers to specific advertisements, companies can monitor the success of their print initiatives and adjust their marketing tactics accordingly. - **Comprehensive Call Recording:** With the call recording feature offered by CallAtlas.io, businesses can capture their incoming calls, which can be utilized for quality control and staff training, ensuring continuous improvement in customer interaction. The combination of these features positions CallAtlas.io as an essential tool for businesses seeking to optimize their communication strategies and drive growth.

Media

Media

Integrations Supported

CDG Elements
Clinicea
Freshdesk
HubSpot CRM
HubSpot Customer Platform
Kylas
Salesforce
Slack
Swift AMS
Zendesk
Zoho CRM

Integrations Supported

CDG Elements
Clinicea
Freshdesk
HubSpot CRM
HubSpot Customer Platform
Kylas
Salesforce
Slack
Swift AMS
Zendesk
Zoho CRM

API Availability

Has API

API Availability

Has API

Pricing Information

$25 per month
Free Trial Offered?
Free Version

Pricing Information

$49.99/month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Ozonetel

Date Founded

2007

Company Location

United States

Company Website

ozonetel.com

Company Facts

Organization Name

The Telephony Co.

Date Founded

2024

Company Location

United States

Company Website

callatlas.io

Categories and Features

Auto Dialer

Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Speech Analytics

Automatic Transcription
Call Center Management
Call Recording
Customer Experience Management
Data Security
Natural Language Processing
Predictive Analytics
Self-Service Search
Sentiment Analysis
Surveys & Feedback

Categories and Features

Call Tracking

CRM
Call Log
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
IVR / Voice Recognition
Keyword Tracking

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