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What is Yeastar P-Series PBX System?

Yeastar P-Series Phone System is a business communication solution that offers companies of all sizes with a complete package for calls, video, messaging and integrations, out of the box. With inbuilt visual call management, integrated video conferencing, advanced contact center features, and ready-made SMS, WhatsApp, Microsoft Teams, CRMs, and more platform integrations, it boosts user experience at all levels and provides everything across desktop, mobile, and browser with simple user apps.

What is BluIP?

We provide a cutting-edge and adaptable Cloud Unified Communications (UC) service, built with reliable, carrier-grade network technology and software sourced from leading companies such as Cisco, BroadSoft, IBM, and ACME Packet, all deployed in a geo-redundant framework. Our call client, which is compatible with various devices, easily integrates with major productivity tools like G-Suite, Office 365, Salesforce, and Zendesk. Beyond an extensive range of calling functionalities, our Dialer intelligently showcases relevant caller information and interactions, promoting more personalized and meaningful conversations. As a Tier1 provider, integrator, and developer of Cloud Communications and customized applications, BluIP takes pride in fostering a strong development culture and deep integration proficiency. We are dedicated to ensuring successful results for our clients through careful implementation and outstanding support, regardless of the complexity of their needs. By prioritizing customer satisfaction, we strive to deliver a communication experience that not only meets but exceeds expectations, ultimately boosting overall business efficiency and productivity. Our commitment to innovation ensures that we remain at the forefront of the industry, continuously enhancing our services to adapt to evolving client requirements.

Media

Media

Integrations Supported

Microsoft 365
Microsoft Teams
Salesforce
Zendesk
Azure Marketplace
Bandwidth
Bitrix24
Dynamics 365 Commerce
Facebook Messenger
Gamma
Google Workspace
HubSpot CRM
Microsoft Outlook
Odoo
Protel Cloud PMS
Sewan
Telnyx
Twilio
WhatsApp

Integrations Supported

Microsoft 365
Microsoft Teams
Salesforce
Zendesk
Azure Marketplace
Bandwidth
Bitrix24
Dynamics 365 Commerce
Facebook Messenger
Gamma
Google Workspace
HubSpot CRM
Microsoft Outlook
Odoo
Protel Cloud PMS
Sewan
Telnyx
Twilio
WhatsApp

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Yeastar

Date Founded

2006

Company Location

China

Company Website

www.yeastar.com/

Company Facts

Organization Name

BluIP

Date Founded

2011

Company Location

United States

Company Website

www.bluip.com/solutions/cloud-pbx

Categories and Features

Business Phone Systems

The Yeastar P-Series Phone System is an all-in-one communication solution designed for businesses, integrating voice, video, and collaboration capabilities into a powerful platform. Tailored for today’s enterprises, it replaces disjointed communication methods with a cohesive "PBX-Plus-More" system that operates flawlessly across mobile, desktop, and web interfaces. Whether opting for Cloud or On-premises installation, the P-Series equips your workforce with advanced features such as smart call routing and secure remote access, ensuring professional connectivity from virtually anywhere. By merging the dependability of traditional systems with the flexibility of digital technology, it offers a scalable and cost-effective communication infrastructure that evolves alongside your organization while enhancing the experience for both staff and clients.

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

The Yeastar P-Series Phone System is an advanced Business VoIP solution designed to elevate businesses into a more interconnected and budget-friendly digital era. Harnessing the advantages of Voice over IP technology, it transforms the restrictions of traditional telephone systems into a flexible, cloud-based platform that grows effortlessly with your organization. This solution is more than just a means of communication; it integrates voice, video, and messaging into a single, high-efficiency hub accessible by team members from any device, anywhere around the globe. Emphasizing UCaaS (Unified Communications as a Service), the P-Series delivers enterprise-level features—including SIP trunking, in-depth analytics, and smooth CRM integrations—that significantly lower operational costs while enhancing the professionalism of every customer engagement.

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Center

The Yeastar P-Series Phone System comes equipped with an integrated call center solution, providing organizations with a robust suite of features for managing calls, video communication, messaging, and integrations. This system is designed to cater to businesses of any scale. By utilizing this comprehensive solution, you can streamline call resolution, lighten the load for your employees, and enhance customer interactions through smart call routing, cohesive agent tools, and valuable insights and analytics. Moreover, you won't have to worry about pricing based on the number of agents; all functionalities are accessible to every user of the system.

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Call Center Infrastructure (CCI)

The Yeastar P-Series offers a comprehensive Call Center Infrastructure engineered to manage high call volumes with exceptional accuracy. Going beyond traditional telephony solutions, it features a centralized system that combines advanced Automatic Call Distribution (ACD), multi-tiered IVR, and visual call queuing to efficiently direct incoming calls to the best-suited agents. Designed for peak operational efficiency, this infrastructure comes equipped with real-time wallboards and supervisor dashboards that grant immediate insights into queue dynamics, agent effectiveness, and adherence to service level agreements (SLAs). With integrated capabilities for call recording, monitoring (including barge-in and whisper functions), and extensive reporting options, the P-Series empowers organizations to enhance resource management while ensuring superior service quality. Whether utilized as an on-premises solution or a cloud-based system, it provides a secure, scalable, and robust platform suitable for any customer-facing service environment.

Cloud PBX

The Yeastar P-Series Phone System features a Cloud Edition that offers a robust and ready-to-use Cloud PBX solution. This system simplifies communication by removing the need for on-site hardware while providing top-level enterprise communication capabilities. Tailored for today's dynamic workforce, it delivers a comprehensive UCaaS experience by integrating voice, video, and messaging into a single, adaptable cloud platform. With its zero-touch deployment and easy scalability, businesses can grow their operations internationally without the hassle of maintenance or initial equipment expenses. Regardless of whether your team operates from a central office or is spread across the globe, the P-Series guarantees high-quality connectivity and efficient call management via any browser or mobile device. This system is the ideal cloud-centric phone solution for organizations in search of a secure, scalable, and high-performance foundation for their digital communication needs.

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Contact Center as a Service (CCaaS)

The Yeastar P-Series revolutionizes conventional telephone systems by offering an advanced Contact Center as a Service (CCaaS) solution, aimed at enhancing agent efficiency and improving customer interactions. This platform integrates high-capacity voice communication with various messaging channels such as WhatsApp, SMS, and Live Chat, allowing businesses to engage with customers on their chosen platforms through a single, user-friendly interface. In addition to basic call routing capabilities, the P-Series equips supervisors with robust features like live wallboards, sophisticated queue management, and comprehensive SLA tracking, enabling them to oversee performance effortlessly. It includes essential functionalities such as Interactive Voice Response (IVR), automatic call distribution (ACD), and call recording, empowering small to medium-sized businesses to operate high-quality service centers without the usual complexities or extensive per-agent fees. This adaptable and scalable system transforms each customer interaction into a chance for success.

PBX

The Yeastar P-Series represents an advanced PBX system that transforms the essence of business communication by merging dependable traditional features with contemporary flexibility. This system enhances PBX management with an easy-to-navigate web interface and safe remote access. It evolves past the conventional role of a "switchboard" to serve as a comprehensive communication hub, complete with sophisticated queuing, call recording capabilities, and top-tier security measures. Its adaptable modular framework and "PBX-Plus-More" approach guarantee that your voice infrastructure is not only scalable and secure but also poised for future digital growth.

Softphone

Enhance your team's productivity with Yeastar Linkus, the premier softphone that transforms your mobile device, desktop, or web browser into an effective office extension. No matter if you're working remotely, on-site, or traveling, Linkus keeps you connected and in sync at all times.

Audio / Video Conferencing
Call Logging
Call Recording
Call Transfer
Caller Identification
Chat / Messaging
Contact Management
Fax Management

Telephony

The Yeastar P-Series Phone System revolutionizes the realm of business communication by offering a holistic "PBX-Plus-More" framework that seamlessly integrates voice, video, and collaboration functionalities into one dynamic platform. Designed to cater to the complex needs of contemporary enterprises, it presents remarkable adaptability with options for Cloud, On-premises, or Software deployment. The P-Series enhances connectivity by incorporating advanced features such as smart call routing, intuitive visual call management, and a powerful built-in call center, thereby reshaping the way organizations engage with both customers and internal teams. With the Yeastar P-Series, you'll establish a communication infrastructure that is not only resilient for the future but also guarantees exceptional performance, easy management, and a superior user experience across various devices.

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Unified Communications

The Yeastar P-Series revolutionizes collaboration in the workplace by offering a comprehensive Unified Communications (UC) solution. It brings together voice, video, messaging, and presence into a single, unified platform. By removing barriers between various communication methods, it enables contemporary teams to transition smoothly between mobile, desktop, and web environments while maintaining seamless connectivity. This all-encompassing strategy enhances internal efficiency through immediate team collaboration and improves customer interactions by integrating with widely-used CRMs and business applications. It serves as the quintessential collaboration center, reshaping the way your organization communicates, operates, and expands in an increasingly digital landscape.

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

White Label VoIP

Many resellers of white-label hosted PBX solutions encounter limited opportunities for personalization. However, Yeastar's comprehensive platform allows you to seamlessly private label the Yeastar P-Series Phone System at reduced expenses. This enables you to create a distinctive UCaaS and CCaaS offering for your clients, helping you differentiate yourself from competitors, expedite your market entry—in just days rather than months—and generate a steady stream of recurring operational revenue.

Categories and Features

Auto Dialer

Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Unified Communications

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

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