Ratings and Reviews 95 Ratings
Ratings and Reviews 0 Ratings
What is Yeastar P-Series PBX System?
What is BluIP?
Integrations Supported
Integrations Supported
API Availability
API Availability
Pricing Information
Pricing Information
Supported Platforms
Supported Platforms
Customer Service / Support
Customer Service / Support
Training Options
Training Options
Company Facts
Organization Name
Yeastar
Date Founded
2006
Company Location
China
Company Website
www.yeastar.com/
Company Facts
Organization Name
BluIP
Date Founded
2011
Company Location
United States
Company Website
www.bluip.com/solutions/cloud-pbx
Categories and Features
Business Phone Systems
The Yeastar P-Series Phone System is an all-in-one communication solution designed for businesses, integrating voice, video, and collaboration capabilities into a powerful platform. Tailored for today’s enterprises, it replaces disjointed communication methods with a cohesive "PBX-Plus-More" system that operates flawlessly across mobile, desktop, and web interfaces. Whether opting for Cloud or On-premises installation, the P-Series equips your workforce with advanced features such as smart call routing and secure remote access, ensuring professional connectivity from virtually anywhere. By merging the dependability of traditional systems with the flexibility of digital technology, it offers a scalable and cost-effective communication infrastructure that evolves alongside your organization while enhancing the experience for both staff and clients.
Business VoIP
The Yeastar P-Series Phone System is an advanced Business VoIP solution designed to elevate businesses into a more interconnected and budget-friendly digital era. Harnessing the advantages of Voice over IP technology, it transforms the restrictions of traditional telephone systems into a flexible, cloud-based platform that grows effortlessly with your organization. This solution is more than just a means of communication; it integrates voice, video, and messaging into a single, high-efficiency hub accessible by team members from any device, anywhere around the globe. Emphasizing UCaaS (Unified Communications as a Service), the P-Series delivers enterprise-level features—including SIP trunking, in-depth analytics, and smooth CRM integrations—that significantly lower operational costs while enhancing the professionalism of every customer engagement.
Call Center
The Yeastar P-Series Phone System comes equipped with an integrated call center solution, providing organizations with a robust suite of features for managing calls, video communication, messaging, and integrations. This system is designed to cater to businesses of any scale. By utilizing this comprehensive solution, you can streamline call resolution, lighten the load for your employees, and enhance customer interactions through smart call routing, cohesive agent tools, and valuable insights and analytics. Moreover, you won't have to worry about pricing based on the number of agents; all functionalities are accessible to every user of the system.
Call Center Infrastructure (CCI)
The Yeastar P-Series offers a comprehensive Call Center Infrastructure engineered to manage high call volumes with exceptional accuracy. Going beyond traditional telephony solutions, it features a centralized system that combines advanced Automatic Call Distribution (ACD), multi-tiered IVR, and visual call queuing to efficiently direct incoming calls to the best-suited agents. Designed for peak operational efficiency, this infrastructure comes equipped with real-time wallboards and supervisor dashboards that grant immediate insights into queue dynamics, agent effectiveness, and adherence to service level agreements (SLAs). With integrated capabilities for call recording, monitoring (including barge-in and whisper functions), and extensive reporting options, the P-Series empowers organizations to enhance resource management while ensuring superior service quality. Whether utilized as an on-premises solution or a cloud-based system, it provides a secure, scalable, and robust platform suitable for any customer-facing service environment.
Cloud PBX
The Yeastar P-Series Phone System features a Cloud Edition that offers a robust and ready-to-use Cloud PBX solution. This system simplifies communication by removing the need for on-site hardware while providing top-level enterprise communication capabilities. Tailored for today's dynamic workforce, it delivers a comprehensive UCaaS experience by integrating voice, video, and messaging into a single, adaptable cloud platform. With its zero-touch deployment and easy scalability, businesses can grow their operations internationally without the hassle of maintenance or initial equipment expenses. Regardless of whether your team operates from a central office or is spread across the globe, the P-Series guarantees high-quality connectivity and efficient call management via any browser or mobile device. This system is the ideal cloud-centric phone solution for organizations in search of a secure, scalable, and high-performance foundation for their digital communication needs.
Contact Center as a Service (CCaaS)
The Yeastar P-Series revolutionizes conventional telephone systems by offering an advanced Contact Center as a Service (CCaaS) solution, aimed at enhancing agent efficiency and improving customer interactions. This platform integrates high-capacity voice communication with various messaging channels such as WhatsApp, SMS, and Live Chat, allowing businesses to engage with customers on their chosen platforms through a single, user-friendly interface. In addition to basic call routing capabilities, the P-Series equips supervisors with robust features like live wallboards, sophisticated queue management, and comprehensive SLA tracking, enabling them to oversee performance effortlessly. It includes essential functionalities such as Interactive Voice Response (IVR), automatic call distribution (ACD), and call recording, empowering small to medium-sized businesses to operate high-quality service centers without the usual complexities or extensive per-agent fees. This adaptable and scalable system transforms each customer interaction into a chance for success.
PBX
The Yeastar P-Series represents an advanced PBX system that transforms the essence of business communication by merging dependable traditional features with contemporary flexibility. This system enhances PBX management with an easy-to-navigate web interface and safe remote access. It evolves past the conventional role of a "switchboard" to serve as a comprehensive communication hub, complete with sophisticated queuing, call recording capabilities, and top-tier security measures. Its adaptable modular framework and "PBX-Plus-More" approach guarantee that your voice infrastructure is not only scalable and secure but also poised for future digital growth.
Softphone
Enhance your team's productivity with Yeastar Linkus, the premier softphone that transforms your mobile device, desktop, or web browser into an effective office extension. No matter if you're working remotely, on-site, or traveling, Linkus keeps you connected and in sync at all times.
Telephony
The Yeastar P-Series Phone System revolutionizes the realm of business communication by offering a holistic "PBX-Plus-More" framework that seamlessly integrates voice, video, and collaboration functionalities into one dynamic platform. Designed to cater to the complex needs of contemporary enterprises, it presents remarkable adaptability with options for Cloud, On-premises, or Software deployment. The P-Series enhances connectivity by incorporating advanced features such as smart call routing, intuitive visual call management, and a powerful built-in call center, thereby reshaping the way organizations engage with both customers and internal teams. With the Yeastar P-Series, you'll establish a communication infrastructure that is not only resilient for the future but also guarantees exceptional performance, easy management, and a superior user experience across various devices.
Unified Communications
The Yeastar P-Series revolutionizes collaboration in the workplace by offering a comprehensive Unified Communications (UC) solution. It brings together voice, video, messaging, and presence into a single, unified platform. By removing barriers between various communication methods, it enables contemporary teams to transition smoothly between mobile, desktop, and web environments while maintaining seamless connectivity. This all-encompassing strategy enhances internal efficiency through immediate team collaboration and improves customer interactions by integrating with widely-used CRMs and business applications. It serves as the quintessential collaboration center, reshaping the way your organization communicates, operates, and expands in an increasingly digital landscape.
White Label VoIP
Many resellers of white-label hosted PBX solutions encounter limited opportunities for personalization. However, Yeastar's comprehensive platform allows you to seamlessly private label the Yeastar P-Series Phone System at reduced expenses. This enables you to create a distinctive UCaaS and CCaaS offering for your clients, helping you differentiate yourself from competitors, expedite your market entry—in just days rather than months—and generate a steady stream of recurring operational revenue.