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What is PAR Engagement?

PAR Engagement redefines restaurant success by making every guest interaction a revenue opportunity. It connects marketing campaigns, digital ordering, loyalty, guest data, and branded digital experiences into one growth-driven flywheel. Operators can launch targeted offers, segment audiences, and deliver personalized experiences across SMS, email, mobile, and web, turning every message into a potential conversion. Integrated with PAR Punchh, the loyalty component offers flexible, tiered rewards and gamification that strengthen customer relationships and encourage long-term brand advocacy. Its guest data solutions give restaurants a complete view of customer behavior, combining loyalty, ordering, and marketing insights into a single source of truth. Digital Experience tools allow brands to deliver seamless journeys, manage content in real-time, and maintain consistency across all guest touchpoints. Accelerate adds advanced testing and optimization, helping restaurants improve campaign effectiveness, re-engage lapsed customers, and drive faster growth. Open APIs and flexible integrations ensure that PAR Engagement fits smoothly into any existing technology stack, giving operators agility without limitations. With 5.25 billion targeted offers delivered and adoption by some of the world’s leading restaurant chains, the platform demonstrates proven results at scale. More than just software, PAR Engagement offers strategic consulting, hands-on onboarding, and long-term support to ensure restaurants unlock maximum value from their investment.

What is Go Moment Ivy?

Ivy combines human expertise with automated systems to facilitate accurate and rapid communication with guests, freeing hotel staff to concentrate on other responsibilities while enhancing the overall guest experience. By greeting guests and customizing their visits based on unique preferences, Ivy guarantees that all inquiries are resolved in mere seconds. Moreover, it offers crucial insights into guest satisfaction and operational performance through its in-depth analytics, allowing for effortless management of all guest interactions from a unified platform. Explore the different strategies Ivy employs to connect with guests and boost satisfaction scores. This pioneering method not only simplifies communication but also cultivates a more tailored and enjoyable experience for every guest, ultimately leading to greater loyalty and repeat visits.

Media

Media

Integrations Supported

Attentive
Desktop.com
Merchant Centric
Olo
OneDine
PAR
SAP Store
SpeedLine Pizza POS
Suntek Reporting
Toast Kitchen Display System
Toast POS
Zuppler
me&u

Integrations Supported

FLEXIPASS
Front
Maestro PMS
Stayntouch PMS
WebRezPro

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Not specified

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

PAR Technology

Date Founded

1968

Company Location

United States

Company Website

punchh.com

Company Facts

Organization Name

Go Moment

Date Founded

2010

Company Location

United States

Company Website

www.gomoment.com

Categories and Features

Customer Loyalty

Not specified

Categories and Features

Conversational AI

Intent Recognition
On-Screen Chats
Pre-configured Bot

Guest Messaging

Not specified

SMS Marketing

2-Way Messaging
Contact Management
Mass Texting
Message Personalization
Mobile Keywords
Reporting/Analytics
Scheduled Messaging

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