Device42 Reviews & Ratings

Device42

4.7 out of 5 stars

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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Ratings and Reviews 26 Ratings

Total 4.5 out of 5 stars
ease 4.5 out of 5 stars
features 4.5 out of 5 stars
design 4.5 out of 5 stars
support 5 out of 5 stars

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What is PATCH MANAGER?

PATCH MANAGER is a powerful software solution designed for managing cables and assets, allowing users to effectively plan, document, and control physical layer connectivity across data centers, outdoor fiber networks, office environments, and building infrastructures. This software offers a diverse array of features, including detailed end-to-end connection tracing and sophisticated asset modeling available in both 2D and 3D formats, complemented by a flexible work order system that enhances the efficiency of network upgrades, expansions, and relocations. Additionally, it incorporates a Geographic Information System (GIS) extension, which facilitates the integration of geographical maps, enabling precise management of outdoor physical assets and cabling systems. The rich REST API provided by PATCH MANAGER encourages seamless integration with various third-party tools and devices, significantly enhancing its adaptability within different IT environments. Moreover, it can be utilized as either a Software as a Service (SaaS) or an on-premises solution, offering the scalability required for extensive global networks. This combination of flexibility, innovative features, and user-centric design renders PATCH MANAGER an indispensable resource for organizations striving to enhance their network management efficiency and responsiveness. In an ever-evolving technological landscape, the ability to easily adapt and integrate is crucial for maintaining a competitive edge in network operations.

What is Device42?

Device42 is a powerful software solution designed for managing data centers and networks, crafted by IT professionals to facilitate the discovery, documentation, and oversight of Data Centers and IT systems as a whole. This tool delivers valuable insights into enterprise infrastructure by effectively mapping out hardware, software, services, and network dependencies. It boasts impressive visual representations alongside a user-friendly interface, complemented by webhooks and APIs for seamless integration. With Device42, planning for network modifications becomes easier, and it helps to minimize mean time to recovery (MTTR) during unforeseen outages, ensuring that you have the necessary tools for maintenance, audits, warranty management, license tracking, lifecycle oversight, inventory management, and asset tracking, including detailed room and rack configurations. Additionally, it allows for integration with various IT management platforms, such as Security Information and Event Management (SIEM), Configuration Management (CM), and IT Service Management (ITSM), providing comprehensive data mapping and more. As a member of the Freshworks family, we are dedicated to enhancing our offerings, ensuring that our global customers and partners receive exceptional solutions and unwavering support, maintaining our long-standing commitment to excellence.

Media

Media

Integrations Supported

Integrations Supported

Atlassian Insight
Azure Marketplace
BackBox
Chef
Cherwell Software
Confluence
Freshservice
HaloCSM
Infoblox IPAM
Jira Service Management
JupiterOne
OverSOC
SaltStack
ServiceNow
Splunk Cloud Platform
Splunk Enterprise
ThreatAware
Zapier
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

$9.50 per month

Pricing Information

$1499.00/year
Pricing is based on the number of devices and IP addresses.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
On-Prem
Linux

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

PATCH MANAGER

Date Founded

2002

Company Location

Netherlands

Company Website

patchmanager.com

Company Facts

Organization Name

Device42, A Freshworks Company

Date Founded

2011

Company Location

United States

Company Website

www.device42.com

Categories and Features

Categories and Features

Asset Tracking

Barcoding / RFID
Depreciation Tracking
Disposal Tracking
Inventory Management
Location Tracking
QR Codes

Barcoding

Barcode Generation
Barcode Scanning
Custom Labels
Inventory Management
Label Templates
Serial Number Tracking

Cable Management

Not specified

Capacity Planning

Not specified

CMDB

Change Management
Configuration Management
Data Visualization
Device Auto Discovery
IT Asset Management
License Management
Relationship Mapping

Continuous Integration

Change Management
Configuration Management

Data Center Management

Cross Reference System
Device Auto Discovery
Import / Export Data
Multi-User
Power Management
Sarbanes-Oxley Compliance

DevOps

Approval Workflow
Dashboard

Inventory Management

Barcoding / RFID
Manufacturing Inventory Management
Product Identification
Reporting/Analytics
Retail Inventory Management

IT Asset Management

Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Depreciation Management
IT Service Management
Inventory Management
Maintenance Management

IT Documentation

Not specified

IT Management

Capacity Monitoring
Compliance Management
Hardware Inventory
IT Budgeting
License Management
Patch Management
Software Inventory

ITSM

Asset Tracking
Change Management
Configuration Management
Dashboard
Incident Management
Problem Management

Network Access Control (NAC)

Authentication
Authorization
Automated Hotfix / Updates
Centralized Policy Management
Dashboard
Device Auto-Provisioning

Network Configuration

Not specified

Network Mapping

Compliance Management
Device Auto Discovery
Hierarchical Mapping
Location-Based Mapping
Map Exporting
On-Demand Mapping
Reporting/Analytics
Self-Updating Maps

Shadow IT Discovery

Not specified

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