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What is PATLive?
Since 1990, our mission has been to support businesses by optimizing one of their most vital assets: phone calls. We encourage you to explore how our tailored services can elevate your company's ability to deliver an engaging and supportive experience for each incoming caller. PATLive virtual receptionists function much like an internal receptionist, providing a welcoming and friendly touch that guarantees your business makes a memorable positive impact on every caller. You can customize how your calls are managed, retaining complete authority from the initial greeting all the way to the concluding farewell. Enjoy rapid response times, with our average answering speed clocking in at just 8 seconds. Our goal is to craft outstanding customer experiences, empowering our receptionists to address a wide range of inquiries, similar to how an in-house employee would. At PATLive, we operate as a cohesive extension of your business, delivering the benefits of an in-house team through a virtual platform. With our innovative applications, you will be amazed at how closely your answering service replicates the experience of having a dedicated receptionist on-site. Additionally, our unwavering dedication to exceptional service allows you to concentrate on your primary business functions while we manage your calls with professionalism and care. We believe that by partnering with us, you will not only enhance customer satisfaction but also streamline your operations significantly.
What is AnswerForce?
AnswerForce serves as your reliable voice whenever you require assistance, enabling your business to thrive by managing every incoming call with a blend of professionalism, charm, and efficiency. Our virtual receptionists are on standby around the clock, which allows you to prioritize what truly matters: your customers. Even when you're unavailable, our team is ready to answer your calls, providing you with comprehensive reports that contain essential insights. Each caller will be warmly greeted by our approachable receptionists, who can seamlessly connect you or your team based on your specific call handling preferences. In addition, our proficient receptionists will take care of scheduling appointments and sending timely reminders as needed. With the expert assistance of AnswerForce, you can effectively capture and qualify leads, freeing you to concentrate on expanding your business. Plus, our bilingual answering service ensures that a caring and professional voice reaches a broader audience, enhancing customer satisfaction and engagement. This multifaceted support not only boosts your operational efficiency but also enhances your brand's reputation in the marketplace.
Integrations Supported
Clio
Freshsales
Google Calendar
HubSpot CRM
HubSpot Customer Platform
Insightly
Salesforce
Setmore
AppFolio Investment Management
Integrations Supported
Clio
Freshsales
Google Calendar
HubSpot CRM
HubSpot Customer Platform
Insightly
Salesforce
Setmore
Autotask PSA
API Availability
Has API
API Availability
Pricing Information
$39 per month
Free Trial Offered?
Pricing Information
$279 per month
Monthly plans - starting from 200 minutes + 50 chats to 100,000 minute plans. Range of plans to suit every business. No contract so you can change plans to match your needs.
Supported Platforms
SaaS
Android
iPhone
iPad
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Training Options
Online Training
Company Facts
Organization Name
PATLive
Date Founded
1990
Company Location
United States
Company Website
www.patlive.com
Company Facts
Organization Name
AnswerForce
Company Location
United States
Company Website
www.answerforce.com
Categories and Features
Categories and Features
Answering Services
Not specified
Live Chat
Customizable Branding
Proactive Chat
Third Party Integration
Website Visitor Tracking
Managed Live Chat
Not specified
Virtual Receptionist
Not specified