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What is PATLive?

Since 1990, our mission has been to support businesses by optimizing one of their most vital assets: phone calls. We encourage you to explore how our tailored services can elevate your company's ability to deliver an engaging and supportive experience for each incoming caller. PATLive virtual receptionists function much like an internal receptionist, providing a welcoming and friendly touch that guarantees your business makes a memorable positive impact on every caller. You can customize how your calls are managed, retaining complete authority from the initial greeting all the way to the concluding farewell. Enjoy rapid response times, with our average answering speed clocking in at just 8 seconds. Our goal is to craft outstanding customer experiences, empowering our receptionists to address a wide range of inquiries, similar to how an in-house employee would. At PATLive, we operate as a cohesive extension of your business, delivering the benefits of an in-house team through a virtual platform. With our innovative applications, you will be amazed at how closely your answering service replicates the experience of having a dedicated receptionist on-site. Additionally, our unwavering dedication to exceptional service allows you to concentrate on your primary business functions while we manage your calls with professionalism and care. We believe that by partnering with us, you will not only enhance customer satisfaction but also streamline your operations significantly.

What is CallCare?

CallCare is your committed ally in providing outsourced contact center and customer service solutions. Our mission is to elevate the customer experience, increase efficiency, and lay a strong foundation for the future of your business. Located in the UK, we deliver a multichannel support framework that integrates seamlessly with your internal operations, guaranteeing complete customer satisfaction so you can focus on your core responsibilities. Understanding that every business is unique, we tailor our services to meet your individual requirements. By working collaboratively with you, we craft a personalized approach that directly addresses the specific challenges you face daily. If you find yourself uncertain about ways to improve your customer experience, we are here to assist you in pinpointing the most impactful areas to prioritize. At CallCare, we offer a flexible level of engagement in your customer journey, enabling you to choose how we support you in reaching your objectives. Together, we can navigate a pathway to success that aligns perfectly with your aspirations while continually adapting to the evolving needs of your business.

Media

Media

Integrations Supported

Agile CRM
AppFolio Investment Management
BigCommerce
Calendly
Clio
DaySmart Appointments
Google Calendar
HubSpot CRM
Magento
Mindbody
NetHunt CRM
Podio
Propertyware
Salesforce
Schedulicity
Sugar Connect
Volusion
Wix
WooCommerce
Yardi Breeze

Integrations Supported

API Availability

Has API

API Availability

Pricing Information

$39 per month
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

PATLive

Date Founded

1990

Company Location

United States

Company Website

www.patlive.com

Company Facts

Organization Name

CallCare

Date Founded

1998

Company Location

United Kingdom

Company Website

www.callcare247.com

Categories and Features

Answering Services

Not specified

Legal Answering

Not specified

Virtual Receptionist

Not specified

Categories and Features

Answering Services

Not specified

Legal Answering

Not specified

Virtual Receptionist

Not specified

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