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Ratings and Reviews 0 Ratings
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What is PATLive?
Since 1990, our mission has been to support businesses by optimizing one of their most vital assets: phone calls. We encourage you to explore how our tailored services can elevate your company's ability to deliver an engaging and supportive experience for each incoming caller. PATLive virtual receptionists function much like an internal receptionist, providing a welcoming and friendly touch that guarantees your business makes a memorable positive impact on every caller. You can customize how your calls are managed, retaining complete authority from the initial greeting all the way to the concluding farewell. Enjoy rapid response times, with our average answering speed clocking in at just 8 seconds. Our goal is to craft outstanding customer experiences, empowering our receptionists to address a wide range of inquiries, similar to how an in-house employee would. At PATLive, we operate as a cohesive extension of your business, delivering the benefits of an in-house team through a virtual platform. With our innovative applications, you will be amazed at how closely your answering service replicates the experience of having a dedicated receptionist on-site. Additionally, our unwavering dedication to exceptional service allows you to concentrate on your primary business functions while we manage your calls with professionalism and care. We believe that by partnering with us, you will not only enhance customer satisfaction but also streamline your operations significantly.
What is Conversational?
Clients expect quick responses when they reach out for assistance. We meet these expectations, enabling you to deliver outstanding service that leaves a lasting impression. Our virtual receptionists, based in North America, engage with callers as if they were present in your office. Your focus is essential for your business's prosperity, and we help you keep it directed toward what matters most. When a call arrives during the times you've designated for Conversational to take calls, a dedicated receptionist answers with a tailored message that aligns with your brand identity. They follow your specific guidelines for handling calls, whether that involves setting up appointments, responding to common inquiries, or recording messages. You receive immediate updates about calls, messages, and new appointments, all seamlessly added to your calendar, so you’re always in the loop. This comprehensive support guarantees that your clients feel appreciated and cared for at all times, fostering a strong relationship between your business and its customers. Ultimately, our service not only enhances client satisfaction but also contributes to the overall efficiency and effectiveness of your operations.
Integrations Supported
Agile CRM
AppFolio Investment Management
BigCommerce
Calendly
Clio
Etsy
Freshsales
HubSpot CRM
Insightly
Magento
Integrations Supported
Agile CRM
AppFolio Investment Management
BigCommerce
Calendly
Clio
Etsy
Freshsales
HubSpot CRM
Insightly
Magento
API Availability
Has API
API Availability
Has API
Pricing Information
$39 per month
Free Trial Offered?
Free Version
Pricing Information
$209 per month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
PATLive
Date Founded
1990
Company Location
United States
Company Website
www.patlive.com
Company Facts
Organization Name
Conversational
Company Location
United States
Company Website
conversational.com