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What is PATLive?

Since 1990, our mission has been to support businesses by optimizing one of their most vital assets: phone calls. We encourage you to explore how our tailored services can elevate your company's ability to deliver an engaging and supportive experience for each incoming caller. PATLive virtual receptionists function much like an internal receptionist, providing a welcoming and friendly touch that guarantees your business makes a memorable positive impact on every caller. You can customize how your calls are managed, retaining complete authority from the initial greeting all the way to the concluding farewell. Enjoy rapid response times, with our average answering speed clocking in at just 8 seconds. Our goal is to craft outstanding customer experiences, empowering our receptionists to address a wide range of inquiries, similar to how an in-house employee would. At PATLive, we operate as a cohesive extension of your business, delivering the benefits of an in-house team through a virtual platform. With our innovative applications, you will be amazed at how closely your answering service replicates the experience of having a dedicated receptionist on-site. Additionally, our unwavering dedication to exceptional service allows you to concentrate on your primary business functions while we manage your calls with professionalism and care. We believe that by partnering with us, you will not only enhance customer satisfaction but also streamline your operations significantly.

What is Front Office Staff - Reno?

We provide exceptional service in handling your calls with a focus on personalized care. By engaging in face-to-face meetings, we ensure that we fully grasp our clients' needs and expectations, as we believe that cultivating trust and strong relationships is essential. While our call answering service is based in Reno, NV, we keep communication channels open with clients throughout the U.S. and Canada. In contrast to conventional call centers that often neglect relationship development and follow-up, our methodology prioritizes client satisfaction over simple minute-based billing. Traditional centers frequently miss the value of adding a personal touch; however, our service place significant emphasis on it. Each virtual receptionist in our team receives comprehensive training over several months, ensuring a consistently high level of satisfaction through an approachable and knowledgeable demeanor. Our phone answering solutions are customized to cater to the unique demands of various industries, and we offer diverse pricing packages to suit any business's budget. We understand that true success comes from fostering long-term partnerships, which is why our dedication to individualized service distinctly differentiates us in a competitive landscape. Ultimately, our goal is to create lasting impressions and trust with every interaction.

Media

Media

Integrations Supported

Agile CRM
AppFolio Investment Management
Clio
DaySmart Appointments
Etsy
Freshsales
HubSpot Customer Platform
Magento
Mindbody
NetHunt CRM
Propertyware
Schedulicity
Setmore
Shift4Shop
Shopify
TenantCloud
Wix
X-Cart
Yardi Breeze
Zoho CRM

Integrations Supported

Agile CRM
AppFolio Investment Management
Clio
DaySmart Appointments
Etsy
Freshsales
HubSpot Customer Platform
Magento
Mindbody
NetHunt CRM
Propertyware
Schedulicity
Setmore
Shift4Shop
Shopify
TenantCloud
Wix
X-Cart
Yardi Breeze
Zoho CRM

API Availability

Has API

API Availability

Has API

Pricing Information

$39 per month
Free Trial Offered?
Free Version

Pricing Information

$125 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

PATLive

Date Founded

1990

Company Location

United States

Company Website

www.patlive.com

Company Facts

Organization Name

Front Office Staff Reno

Company Location

United States

Company Website

frontofficestaffreno.com

Categories and Features

Popular Alternatives

Popular Alternatives

Verbatim Reviews & Ratings

Verbatim

Verbatim Telephone Answering Service