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Ratings and Reviews 0 Ratings
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Community PhoneTransforming communication within your organization, our service integrates your business phone number seamlessly with the devices of your employees. Featuring a host of impressive functionalities, callers can easily navigate through a professional voice-guided dial menu, allowing them to make purchases, access MP3s, or connect with specific team members effortlessly. You can make and receive calls using your number across multiple devices without callers realizing that there are different lines involved. Employees enjoy the advantages of concealed in-house menus, the ability to transfer calls, and the convenience of sending voicemails straight to their email, all via a user-friendly dialpad. Best of all, implementing these innovative business capabilities requires no extra software or hardware, ensuring a straightforward transition. Your dialpad becomes a dynamic resource, making it simple to transfer either your business or personal number with just a single touch. Select from a variety of modern voice features designed specifically for your business or personal line, and we will manage the activation on your existing phone with minimal effort required from you. Our dedication lies in adapting your number to meet your changing requirements whenever you need it, ensuring that your communication remains efficient and effective. This flexible approach not only streamlines operations but also enhances overall productivity within your team.
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DialerAIOur autodialer solution is designed to streamline various communication processes including sales calls, payment collection, and appointment notifications. Additionally, it is capable of facilitating mass emergency voice broadcasts. This versatile system is perfect for telecommunications companies or businesses offering call center solutions. It features a multi-tenant architecture with billing options, can be customized with white-labeling, and is cost-effective as users can select their preferred Voice Provider. By efficiently handling busy signals, disconnected lines, and unanswered calls, our autodialer software can significantly boost productivity; it also passes calls to live agents and leaves messages on answering machines when necessary. This functionality ensures that no potential opportunity is missed, making it a valuable tool for any organization looking to enhance its communication efforts.
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What is PATLive?
Since 1990, our mission has been to support businesses by optimizing one of their most vital assets: phone calls. We encourage you to explore how our tailored services can elevate your company's ability to deliver an engaging and supportive experience for each incoming caller. PATLive virtual receptionists function much like an internal receptionist, providing a welcoming and friendly touch that guarantees your business makes a memorable positive impact on every caller. You can customize how your calls are managed, retaining complete authority from the initial greeting all the way to the concluding farewell. Enjoy rapid response times, with our average answering speed clocking in at just 8 seconds. Our goal is to craft outstanding customer experiences, empowering our receptionists to address a wide range of inquiries, similar to how an in-house employee would. At PATLive, we operate as a cohesive extension of your business, delivering the benefits of an in-house team through a virtual platform. With our innovative applications, you will be amazed at how closely your answering service replicates the experience of having a dedicated receptionist on-site. Additionally, our unwavering dedication to exceptional service allows you to concentrate on your primary business functions while we manage your calls with professionalism and care. We believe that by partnering with us, you will not only enhance customer satisfaction but also streamline your operations significantly.
What is Hit Rate?
Our dedicated and experienced team is ready to help you grow your business by providing a thorough virtual receptionist service tailored to your needs. With access to skilled staff, cutting-edge technology, and efficient procedures, we effortlessly integrate these elements to handle your customer interactions and bolster your operations. Research indicates that an outstanding telephone answering service significantly increases customer purchasing behavior, and we leverage our wealth of experience to create a system that not only fulfills but surpasses your business goals. By taking a compassionate approach, we actively engage with your customers, fostering lasting relationships with your brand. Available 24/7, we serve as the reliable backbone your business needs, guaranteeing that your clients always receive timely assistance, no matter when or where they reach out. Moreover, our team is highly trained to quickly resolve customer inquiries while effectively managing their ongoing responsibilities, ensuring that every aspect of your business runs smoothly. This commitment to excellence positions your company for sustained success and customer satisfaction.
Integrations Supported
AppFolio Investment Management
Calendly
Clio
HubSpot CRM
Insightly
Magento
Mindbody
NetHunt CRM
Podio
Salesforce
Integrations Supported
AppFolio Investment Management
Calendly
Clio
HubSpot CRM
Insightly
Magento
Mindbody
NetHunt CRM
Podio
Salesforce
API Availability
Has API
API Availability
Has API
Pricing Information
$39 per month
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
PATLive
Date Founded
1990
Company Location
United States
Company Website
www.patlive.com
Company Facts
Organization Name
Hit Rate Solutions
Date Founded
2008
Company Location
United States
Company Website
hitratesolutions.com/virtual-receptionist/