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Ratings and Reviews 0 Ratings
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What is PATLive?
Since 1990, our mission has been to support businesses by optimizing one of their most vital assets: phone calls. We encourage you to explore how our tailored services can elevate your company's ability to deliver an engaging and supportive experience for each incoming caller. PATLive virtual receptionists function much like an internal receptionist, providing a welcoming and friendly touch that guarantees your business makes a memorable positive impact on every caller. You can customize how your calls are managed, retaining complete authority from the initial greeting all the way to the concluding farewell. Enjoy rapid response times, with our average answering speed clocking in at just 8 seconds. Our goal is to craft outstanding customer experiences, empowering our receptionists to address a wide range of inquiries, similar to how an in-house employee would. At PATLive, we operate as a cohesive extension of your business, delivering the benefits of an in-house team through a virtual platform. With our innovative applications, you will be amazed at how closely your answering service replicates the experience of having a dedicated receptionist on-site. Additionally, our unwavering dedication to exceptional service allows you to concentrate on your primary business functions while we manage your calls with professionalism and care. We believe that by partnering with us, you will not only enhance customer satisfaction but also streamline your operations significantly.
What is MAP Communications?
Our live receptionists are friendly, approachable, and always prepared to assist you whenever you require our services. Callers enjoy the experience of talking to a real person who adds a personal touch that distinguishes your business from the competition. We guarantee that every call is answered quickly, 24/7/365, to improve your customers' overall experience. At MAP Communications, we provide a variety of customizable plans, enabling you to choose the perfect virtual receptionist service that meets your specific requirements. As competition intensifies in your field, it's crucial to keep your customers happy and capitalize on new business opportunities while upholding a professional image. This is exactly where our committed team of live virtual phone receptionists from MAP Communications comes into play, helping to ease your workload and contribute positively to your organization’s growth. Our goal is to enhance your customer service, establish a professional brand identity for your phone interactions, and increase your sales leads, which in turn nurtures lasting relationships with your clients. With our support, you'll be able to focus on your core business while we handle your customer interactions seamlessly.
Integrations Supported
Calendly
Google Calendar
Setmore
Agile CRM
BigCommerce
Clio
Etsy
HubSpot Customer Platform
Insightly
NetHunt CRM
Integrations Supported
Calendly
Google Calendar
Setmore
Agile CRM
BigCommerce
Clio
Etsy
HubSpot Customer Platform
Insightly
NetHunt CRM
API Availability
Has API
API Availability
Has API
Pricing Information
$39 per month
Free Trial Offered?
Free Version
Pricing Information
$43 per month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
PATLive
Date Founded
1990
Company Location
United States
Company Website
www.patlive.com
Company Facts
Organization Name
MAP Communications
Date Founded
1991
Company Location
United States
Company Website
www.mapcommunications.com/services/virtual-receptionist-services/