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What is PATLive?

Since 1990, our mission has been to support businesses by optimizing one of their most vital assets: phone calls. We encourage you to explore how our tailored services can elevate your company's ability to deliver an engaging and supportive experience for each incoming caller. PATLive virtual receptionists function much like an internal receptionist, providing a welcoming and friendly touch that guarantees your business makes a memorable positive impact on every caller. You can customize how your calls are managed, retaining complete authority from the initial greeting all the way to the concluding farewell. Enjoy rapid response times, with our average answering speed clocking in at just 8 seconds. Our goal is to craft outstanding customer experiences, empowering our receptionists to address a wide range of inquiries, similar to how an in-house employee would. At PATLive, we operate as a cohesive extension of your business, delivering the benefits of an in-house team through a virtual platform. With our innovative applications, you will be amazed at how closely your answering service replicates the experience of having a dedicated receptionist on-site. Additionally, our unwavering dedication to exceptional service allows you to concentrate on your primary business functions while we manage your calls with professionalism and care. We believe that by partnering with us, you will not only enhance customer satisfaction but also streamline your operations significantly.

What is OfficeView?

Instant OfficeView is an innovative attendance board that updates in real-time, eliminating the necessity for server polling to display the names and statuses of users currently utilizing the application. It includes an optional feature to detect presence, allowing you to see who is actively engaging with their mouse or keyboard. Messages and communications are exchanged instantly, facilitating virtual meetings where participants can easily join from their desks. By implementing Instant OfficeView, organizations can significantly improve customer service and enhance client satisfaction. Receptionists in many businesses are crucial in creating a favorable first impression for visitors, and with real-time updates on employee statuses, they can manage incoming calls more effectively. When you power on your computer, the application automatically sets your status to "In," and it changes to "Out" when you shut it down, signifying that you are no longer online. A mere click lets you modify your status to "In," "Out," or "Busy," making it easy to convey your availability to others. This effortless synchronization of status updates guarantees that all team members are well-informed about their colleagues' current availability, fostering better communication and collaboration within the workplace. Ultimately, Instant OfficeView serves as a vital tool in streamlining office operations and enhancing overall team effectiveness.

Media

Media

Integrations Supported

Agile CRM
Clio
Etsy
Freshsales
Google Calendar
HubSpot CRM
HubSpot Customer Platform
Insightly
Magento
Mindbody
NetHunt CRM
Podio
Salesforce
Squarespace
Sugar Connect
Volusion
Wix
X-Cart
Yardi Breeze
Zoho CRM

Integrations Supported

API Availability

Has API

API Availability

Pricing Information

$39 per month
Free Trial Offered?

Pricing Information

$20.00

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Not specified

Training Options

Documentation Hub

Training Options

Not specified

Company Facts

Organization Name

PATLive

Date Founded

1990

Company Location

United States

Company Website

www.patlive.com

Company Facts

Organization Name

OfficeView Software

Company Website

www.officeview.com

Categories and Features

Answering Services

Not specified

Legal Answering

Not specified

Virtual Receptionist

Not specified

Categories and Features

Workforce Management

Employee Lifecycle Management

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