Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • PBXware Reviews & Ratings
    39 Ratings
    Company Website
  • ULTATEL Reviews & Ratings
    112 Ratings
    Company Website
  • 3CX Reviews & Ratings
    1,236 Ratings
    Company Website
  • Yeastar P-Series PBX System Reviews & Ratings
    116 Ratings
    Company Website
  • Signalmash Reviews & Ratings
    16 Ratings
    Company Website
  • RingCentral RingEX Reviews & Ratings
    3,320 Ratings
  • Podium Reviews & Ratings
    2,128 Ratings
  • Community Phone Reviews & Ratings
    1,359 Ratings
    Company Website
  • Intulse Reviews & Ratings
    140 Ratings
    Company Website
  • CallTools Reviews & Ratings
    565 Ratings
    Company Website

What is PBXact Cloud?

PBXact Cloud is specifically designed for small to medium enterprises, delivering notable cost savings and an intuitive interface through VoIP and cloud technology, which allows companies to oversee their phone systems with a consistent monthly payment. This service is available for anyone aiming to improve their telecommunications, featuring a simple setup process that does not necessitate any advanced telephony expertise. Each extension includes unlimited calling, which simplifies financial planning and billing. The advantages of cloud technology allow businesses to quickly set up their PBX without the hassle of maintaining physical hardware or facing unforeseen expenses. PBXact enables organizations to effectively manage their telephony systems and easily accommodate new number requests. Choosing a cloud-hosted PBX not only helps businesses cut costs but also provides total control over their communication requirements, resulting in a seamless and effective operation. Additionally, the adaptability and growth potential inherent in PBXact Cloud present an attractive option for companies aiming to enhance their communication framework while remaining agile in a fast-paced market. The comprehensive features of this service ensure that businesses can stay ahead of their communication needs as they evolve.

What is Acefone?

Acefone (founded in 2019) is a company focusing on simplifying communication for businesses. We are a product company that’s making interactions simple, powerful, and customer focused. Our cloud-based omnichannel Customer Experience (CX) platform, AceX hosts powerful products, including: -Interactions Hub: A unified communication platform to host cross-channel customer engagement on a single platform. -Contact Center Studio: A powerful dialer to enhance calling experience between business and customers while boosting agent productivity. -API Connect: A unique communication API suite to assist communication needs for mobile and web applications. -Campaigns: Mass outreach product to connect with last audience in an efficient and productive manner. Our products are expertly designed to enable businesses to deliver exceptional experiences at every stage of the customer journey. Headquartered in Gurgaon, Acefone is trusted by over 5,000 global enterprises, supported by a skilled workforce of more than 200 professionals across Gurgaon, Mumbai, and Bangalore. We provide seamless communication solutions with industry-leading integrations, ensuring a customer experience that is both efficient and effective. Our commitment to security is demonstrated by our ISO 27001 certification, complemented by a 99.95% uptime guarantee. Acefone’s user-friendly, insight-driven platform offers over 300 features across multiple channels, including Voice, WhatsApp, SMS, and more. With customizable integrations powered by robust APIs, our solutions are tailored to meet the unique requirements of every business.

Media

Media

Integrations Supported

Bitrix24
Bullhorn
Freshdesk
Freshsales
Google Workspace
HubSpot CRM
HubSpot Customer Platform
Microsoft Dynamics 365
Microsoft Teams
Pipedrive
SIPStation
Salesforce
Zendesk
Zoho CRM

Integrations Supported

Bitrix24
Bullhorn
Freshdesk
Freshsales
Google Workspace
HubSpot CRM
HubSpot Customer Platform
Microsoft Dynamics 365
Microsoft Teams
Pipedrive
SIPStation
Salesforce
Zendesk
Zoho CRM

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$19.99 per user per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Sangoma Technologies

Date Founded

1984

Company Location

Canada

Company Website

cloud.pbxact.com

Company Facts

Organization Name

Acefone

Date Founded

2019

Company Location

Gurugram, Haryana, India

Company Website

www.acefone.com

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Popular Alternatives

Popular Alternatives

Horizon Hosted Telephony Reviews & Ratings

Horizon Hosted Telephony

Horizon Telecom