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What is PBXware?

PBXware stands out as the original and most prominent IP PBX Professional Open Standards Turnkey Telephony Platform available today. Since its inception in 2004, PBXware has been delivering adaptable, dependable, and scalable Next Generation Communication Systems (NGCS) alongside VoIP solutions tailored for small and medium-sized businesses (SMBs), large enterprises, Internet Telephony Service Providers (ITSPs), call centers, and various governmental agencies across the globe. This achievement is realized by integrating the finest elements of cutting-edge technologies. The Bicom Systems softswitch is offered in several editions, including Business, Call Center, and Multi-Tenant, with each edition designed to support specific features that enhance performance, reliability, and expandability, ensuring users get the most out of their systems. This versatility makes PBXware a preferred choice for organizations seeking robust telephony solutions.

What is Comcast Business VoiceEdge?

To fast-track your path to achievement, it is crucial to implement a reliable phone system that functions flawlessly across various locations and supports the applications and devices you use regularly. Our cloud-based PBX (private branch exchange) solution fulfills these needs and provides a host of benefits often found in traditional on-site PBX systems while eliminating the requirement for additional hardware and physical storage space. Comcast Business offers an extensive selection of hosted voice services designed for businesses of any size, all supported by the most expansive private voice-over-IP (VoIP) network in the country. When compared to conventional PBX solutions, VoiceEdge not only enhances performance but also decreases costs, simplifies management, and allows for greater scalability. Furthermore, our Business VoiceEdge Desktop App is now equipped with integrated Unified Communications tools that are essential for your organization’s connectivity. These features include a user-friendly softphone, voicemail access, screen sharing options, and integration with Chrome™, all consolidated on your desktop for optimal convenience and productivity. Consequently, these tools streamline your communication processes, enabling your team to operate more effectively and achieve greater success. By leveraging such advanced features, your business can ensure that it remains competitive in today's fast-paced environment.

Media

Media

Integrations Supported

Coalfire
Delta Lake
Facebook
HiveMind
HubSpot CRM
HubSpot Customer Platform
ITP
Media Monitors
Microsoft Dynamics 365
Odoo
Oreka TR
Pipedrive
Singular
SugarCRM
Teamstack
Vtiger CRM
Wade & Wendy
WhatsApp
Zendesk
gloCOM

Integrations Supported

Coalfire
Delta Lake
Facebook
HiveMind
HubSpot CRM
HubSpot Customer Platform
ITP
Media Monitors
Microsoft Dynamics 365
Odoo
Oreka TR
Pipedrive
Singular
SugarCRM
Teamstack
Vtiger CRM
Wade & Wendy
WhatsApp
Zendesk
gloCOM

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$29.95/month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Bicom Systems

Date Founded

2003

Company Website

bicomsystems.com

Company Facts

Organization Name

Comcast

Company Location

United States

Company Website

business.comcast.com/enterprise/products-services/unified-communications/comcast-business-voiceedge

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

PBX

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Unified Communications

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Unified Communications

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

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