Ratings and Reviews 38 Ratings
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What is PBXware?
PBXware stands out as the original and most prominent IP PBX Professional Open Standards Turnkey Telephony Platform available today. Since its inception in 2004, PBXware has been delivering adaptable, dependable, and scalable Next Generation Communication Systems (NGCS) alongside VoIP solutions tailored for small and medium-sized businesses (SMBs), large enterprises, Internet Telephony Service Providers (ITSPs), call centers, and various governmental agencies across the globe. This achievement is realized by integrating the finest elements of cutting-edge technologies.
The Bicom Systems softswitch is offered in several editions, including Business, Call Center, and Multi-Tenant, with each edition designed to support specific features that enhance performance, reliability, and expandability, ensuring users get the most out of their systems. This versatility makes PBXware a preferred choice for organizations seeking robust telephony solutions.
What is Enconvo?
Enconvo is a cutting-edge cloud-based communication platform that merges modern telephony, collaboration tools, connectivity, mobility, and video conferencing into a single flexible system, catering to both remote and hybrid work settings. At the heart of its services, Enconvo Contact replaces outdated onsite phone systems with scalable cloud-based telephony solutions that offer essential features like call management, voicemail, call recording, analytics, marketing while on hold, and seamless integration of fixed and mobile devices, ensuring teams stay connected on various platforms. Users benefit from softphone applications compatible with mobile, tablet, and desktop devices, enabling them to make and receive VoIP calls and messages while effectively separating work and personal contacts and accessing voicemail and call history from anywhere. Furthermore, Enconvo enhances operational efficiency by offering integration with CRM systems and other third-party applications, while organizations can effortlessly deploy video conferencing capabilities using Enconvo Meetings. Collectively, these functionalities create a holistic communication solution that is specifically designed to meet the demands of today's workforce, promoting collaboration and productivity across diverse environments. By leveraging such advanced features, businesses can adapt to changing communication needs and improve overall team engagement.
Integrations Supported
Facebook
HubSpot CRM
HubSpot Customer Platform
Microsoft Dynamics 365
Odoo
Pipedrive
Salesforce
SugarCRM
SuiteCRM
Vtiger CRM
Integrations Supported
Facebook
HubSpot CRM
HubSpot Customer Platform
Microsoft Dynamics 365
Odoo
Pipedrive
Salesforce
SugarCRM
SuiteCRM
Vtiger CRM
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Bicom Systems
Date Founded
2003
Company Website
bicomsystems.com
Company Facts
Organization Name
Enconvo
Date Founded
1993
Company Location
United Kingdom
Company Website
enconvo.co.uk
Categories and Features
Business Phone Systems
Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing
Business VoIP
Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
Cloud PBX
Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing
Telephony
Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration
Unified Communications
Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail
Categories and Features
Business Phone Systems
Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing
Cloud PBX
Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing
Unified Communications
Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail