Ratings and Reviews 39 Ratings
Ratings and Reviews 0 Ratings
What is PBXware?
PBXware stands out as the original and most prominent IP PBX Professional Open Standards Turnkey Telephony Platform available today. Since its inception in 2004, PBXware has been delivering adaptable, dependable, and scalable Next Generation Communication Systems (NGCS) alongside VoIP solutions tailored for small and medium-sized businesses (SMBs), large enterprises, Internet Telephony Service Providers (ITSPs), call centers, and various governmental agencies across the globe. This achievement is realized by integrating the finest elements of cutting-edge technologies.
The Bicom Systems softswitch is offered in several editions, including Business, Call Center, and Multi-Tenant, with each edition designed to support specific features that enhance performance, reliability, and expandability, ensuring users get the most out of their systems. This versatility makes PBXware a preferred choice for organizations seeking robust telephony solutions.
What is MongoTel?
Discover a flexible and intuitive business telephony solution that caters to everyone from large enterprises to small local businesses, as well as certified MongoTel resellers. With features that are adaptable to any team size and the ability for quick mass deployment, MongoTel is engineered to function effortlessly in the cloud environment. Our platform provides users with customization options, streamlined management tools for administrators, and cutting-edge features for callers, all of which contribute to fostering more impactful interactions. Thanks to our network of certified installers and dedicated technical support, users can expect an outstanding and efficient experience. At MongoTel, help is readily available, with our support team made up of the very specialists who created and are continuously improving our proprietary systems. This cloud-focused phone ecosystem enables you to connect with each client on a personal level, whether they are representing a business or are individual customers. Furthermore, our extensive suite of tools is designed to assist you in reaching out effectively to those genuinely interested in your products or services, significantly boosting your sales prospects. By leveraging these innovative solutions, you can ensure that your communication strategies are not only effective but also engaging.
Integrations Supported
Facebook
HubSpot CRM
HubSpot Customer Platform
Microsoft Dynamics 365
Odoo
Pipedrive
RadiantOne
Salesforce
SugarCRM
SuiteCRM
Integrations Supported
Facebook
HubSpot CRM
HubSpot Customer Platform
Microsoft Dynamics 365
Odoo
Pipedrive
RadiantOne
Salesforce
SugarCRM
SuiteCRM
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Free
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Bicom Systems
Date Founded
2003
Company Website
bicomsystems.com
Company Facts
Organization Name
MongoTel
Date Founded
2011
Company Location
United States
Company Website
mongotel.com
Categories and Features
Business Phone Systems
Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing
Business VoIP
Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
Cloud PBX
Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing
Telephony
Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration
Unified Communications
Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail
Categories and Features
Cloud PBX
Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing
Telephony
Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration