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What is PEAK 15?

PEAK 15 Systems is software built for multi-day tour operators, DMCs, and adventure, expedition, and luxury travel companies running custom, scheduled, or hybrid departures. It is part of the Fullsteam family of vertical SaaS companies, PEAK 15 is Based in Auburn, Alabama and has been serving the U.S., Canada, U.K., Ireland, Australia, and New Zealand since 2005. Built on Microsoft Dynamics 365, it connects CRM, trip planning, bookings, operations, and accounting in one system, replacing the spreadsheets and disconnected tools that slow multi-day travel businesses down.

What is BugHotel Reservation System?

The front office sales platform designed for travel agents integrates with leading suppliers within the travel industry, offering a wide range of services such as flight reservations, hotel accommodations, car rentals, airport transfers, and various activities. These offerings are meticulously filtered through a sophisticated set of rules tailored to each individual agency's needs. The BugHotel Reservation System's Air module empowers travel agents to efficiently manage flights via Global Distribution Systems (GDS), direct XML connections with airlines, and options for low-cost flight bookings and ticket issuance. Agents can easily locate, reserve, and sell optimal flight choices while generating confirmation emails or PDF vouchers for their clients. This system supports multiple payment methods and accommodates various languages and currencies, ensuring a seamless experience. Additionally, online bookings are facilitated through secure XML and JSON services. With the BugHotel Reservation System, travel agents have access to a contemporary solution that streamlines the booking process, enhances profitability, and fosters effective online interactions with both clients and suppliers by managing pricing, availability, and the online sale of travel products. This comprehensive approach not only improves operational efficiency but also elevates customer satisfaction in the competitive travel market.

Media

Media

Integrations Supported

Adobe Marketo Engage
Axis LMS
Constant Contact
Gmail
Google Analytics
Google Workspace
HubSpot Marketing Hub
Joomla!
Microsoft 365
Microsoft Dynamics 365
Microsoft Outlook
OrderCloud
Power BI Embedded
QuickBooks Online Advanced
RedPoint Customer Data Platform
RightRez
Sitecore
Stripe
Vamoos
WordPress

Integrations Supported

API Availability

API Availability

Pricing Information

$300 per month
Kilimanjaro — Entry tier. Likely covers core trip planning, CRM, sales/booking management, and standard operations workflows for smaller operators at the low end of the ICP (7–15 users, ~$3M+ revenue).
Denali — Mid tier. Likely adds advanced automation, expanded reporting, and additional configuration depth for operators in the optimal ICP range (15–50 users).
Everest — Top tier. Likely includes the full feature set, highest configurability, advanced analytics/BI access, and enterprise-grade support for the upper end of the ICP (50–100+ users) and custom enterprise deals.

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

PEAK 15 Systems

Date Founded

2005

Company Location

United States

Company Website

www.peak15systems.com

Company Facts

Organization Name

Bug Software

Date Founded

1998

Company Location

United States

Company Website

www.bug-hotel.com

Categories and Features

Reservations

Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management

Tour Operator

Accommodation Booking
Activities Booking
Central Reservation System
Coach Booking
Custom Packages
Customer Management
Itinerary Creation
Multi-Day Tours
Payment Processing
Price / Margin Management
Promotions Management
Quote Management
Reservations Management
Vendor Management

Categories and Features

Hospitality Property Management

Built-in Accounting
CRM
Employee Management
Extended Stay
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental

Reservations

Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking

Tour Operator

Accommodation Booking
Activities Booking
Central Reservation System
Coach Booking
Custom Packages
Customer Management
GDS / OTA Integration
Itinerary Creation
Payment Processing
Price / Margin Management
Promotions Management
Quote Management
Reservations Management
Vendor Management
Website Management

Travel Agency

Central Reservation System
Customer Database
Flight Booking
GDS / OTA Integration
Itinerary Creation
Marketing Management
Payment Processing
Promotions Management
Quote Management
Rental Car Reservations
Single / Group Reservations

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