Inntopia Reviews & Ratings

Inntopia

1.0 out of 5 stars

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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Ratings and Reviews 1 Rating

Total 1 out of 5 stars
ease 2 out of 5 stars
features 3 out of 5 stars
design 1 out of 5 stars
support 1 out of 5 stars

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What is PEAK 15?

PEAK 15 Systems is software built for multi-day tour operators, DMCs, and adventure, expedition, and luxury travel companies running custom, scheduled, or hybrid departures. It is part of the Fullsteam family of vertical SaaS companies, PEAK 15 is Based in Auburn, Alabama and has been serving the U.S., Canada, U.K., Ireland, Australia, and New Zealand since 2005. Built on Microsoft Dynamics 365, it connects CRM, trip planning, bookings, operations, and accounting in one system, replacing the spreadsheets and disconnected tools that slow multi-day travel businesses down.

What is Inntopia?

Enhance the efficiency of your real-time inventory sales across all platforms by utilizing a single integrated interface that merges data from diverse sources, thereby crafting a detailed profile of your guests and significantly boosting direct bookings. By combining the real-time inventory from your Property Management System (PMS), Point of Sale (POS), tee-sheet, spa, and partner systems into one cohesive platform, you can secure larger bookings while improving overall guest experiences. Take advantage of Inntopia Marketing Cloud to amalgamate behavioral, attitudinal, and transactional insights from all channels into a unified, marketing-focused perspective of your customers. Additionally, Inntopia DestiMetrics provides a robust foundation for starting a customized analytics program suited to your destination's needs. By harnessing consolidated data and insights from experienced travel professionals, you will obtain crucial perspectives that can revolutionize your business strategies. With the capability to easily craft queries, produce reports, and track your performance right from your account, the insights offered stem from individuals who are familiar with the complexities of maintaining steady, sustainable revenue. Furthermore, you can gather guest information from an array of sources, including your PMS, POS, social media, and customer feedback, ensuring a comprehensive understanding of your audience. This integrated strategy not only boosts your operational effectiveness but also empowers you to make strategic choices that foster growth and elevate customer satisfaction levels. Ultimately, embracing this approach positions your business for success in a competitive landscape.

Media

Media

Integrations Supported

Adobe Marketo Engage
Axis LMS
Drupal
Gmail
HubSpot Marketing Hub
Microsoft 365
OrderCloud
Power BI Embedded
QuickBooks Desktop Pro
QuickBooks Online Advanced
RedPoint Customer Data Platform
RightRez
Sitecore
Stripe
Vamoos

Integrations Supported

Canary Digital Tipping
ORCODA Logistics Management System (OLMS)
ORCODA Workforce Logistics System (OWLS)
WebRezPro
rezStream Cloud PMS

API Availability

API Availability

Pricing Information

$300 per month
Kilimanjaro — Entry tier. Likely covers core trip planning, CRM, sales/booking management, and standard operations workflows for smaller operators at the low end of the ICP (7–15 users, ~$3M+ revenue).
Denali — Mid tier. Likely adds advanced automation, expanded reporting, and additional configuration depth for operators in the optimal ICP range (15–50 users).
Everest — Top tier. Likely includes the full feature set, highest configurability, advanced analytics/BI access, and enterprise-grade support for the upper end of the ICP (50–100+ users) and custom enterprise deals.

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Windows

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

PEAK 15 Systems

Date Founded

2005

Company Location

United States

Company Website

www.peak15systems.com

Company Facts

Organization Name

Inntopia

Date Founded

1997

Company Location

United States

Company Website

www.inntopia.com

Categories and Features

Reservations

Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management

Tour Operator

Accommodation Booking
Activities Booking
Central Reservation System
Coach Booking
Custom Packages
Customer Management
Itinerary Creation
Multi-Day Tours
Payment Processing
Price / Margin Management
Promotions Management
Quote Management
Reservations Management
Vendor Management

Categories and Features

Hotel CRM

Not specified

Reservations

Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking

Tour Operator

Accommodation Booking
Activities Booking
Central Reservation System
Coach Booking
Custom Packages
Customer Management
GDS / OTA Integration
Itinerary Creation
Payment Processing
Price / Margin Management
Promotions Management
Quote Management
Reservations Management
Vendor Management

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