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What is PENTA Service Management?

PENTA Service Management Software significantly boosts the efficiency of businesses operating in commercial and industrial sectors. Designed specifically for large construction and service companies, this software enhances service workflows and facilitates easy management of work orders. With seamless integration alongside PENTA Job Costing Software and a wealth of powerful features, it enables users to optimize operations in dynamic field service environments. Key functionalities include call management, initiating work orders, managing maintenance contracts, as well as billing and invoicing, quoting for maintenance services, conducting inspections, and providing crew-focused field reporting and service estimates. With more than 35 years of experience, Penta Technologies has been delivering software solutions and services that enhance productivity and operational effectiveness for organizations in the construction, engineering, and field service industries. Their unwavering dedication to quality has established them as a reliable partner for numerous businesses seeking to refine their operational workflows and achieve greater success. This long-standing expertise ensures that clients receive tailored support to meet their specific needs and challenges.

What is Fleet OMS?

Fleet OMS is an all-encompassing cloud application aimed at optimizing operations management for companies involved in construction, equipment repair, and field service sectors. By bringing together a range of capabilities such as work order management, project oversight, budget management, crew deployment, and scheduling, this platform also keeps track of customer and site information, as well as monitoring equipment and service vehicles, preventative maintenance, and in-depth reporting—all within a unified system. Teams are able to effectively handle multiple work orders related to individual projects, assign technicians or teams, oversee spending and progress on projects, and keep comprehensive service records for their assets. Fleet OMS proficiently facilitates workflows for both on-site and office teams for contractors, builders, mechanics, service shops, and other entities that require management of jobs involving personnel, vehicles, and equipment across various locations. The subscription pricing model is structured on a per-user basis, with an additional monthly charge for each service vehicle, and users can also opt for a paid implementation service for greater assistance. This seamless integration of various features empowers businesses to boost productivity and enhance collaboration across different operational functions, ultimately driving efficiency and better outcomes. Moreover, the platform is designed with scalability in mind, allowing organizations to adapt and grow as their needs evolve.

Media

Media

No images available

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

$100/user/month
Plans are $100 per active user/month for 1–4 users, $85 per user/month for 5–9 users, and $75 per user/month for 10 or more users. Annual billing provides 12 months of service for the equivalent of 10 months. Service-vehicle tracking is an additional $25 per vehicle/month. Optional implementation is a $500 one-time fee.
Free Version
Free Trial Offered?

Supported Platforms

SaaS
iPhone
iPad
Windows

Supported Platforms

SaaS

Customer Service / Support

Standard Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Penta Technologies

Date Founded

1991

Company Location

United States

Company Website

www.penta.com/service-management-work-order-software/

Company Facts

Organization Name

Fleet OMS

Date Founded

2025

Company Location

United States

Company Website

fleetoms.com

Categories and Features

Service Dispatch

Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management

Work Order

Not specified

Categories and Features

Work Order

Not specified

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