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What is PENTA Service Management?

PENTA Service Management Software significantly boosts the efficiency of businesses operating in commercial and industrial sectors. Designed specifically for large construction and service companies, this software enhances service workflows and facilitates easy management of work orders. With seamless integration alongside PENTA Job Costing Software and a wealth of powerful features, it enables users to optimize operations in dynamic field service environments. Key functionalities include call management, initiating work orders, managing maintenance contracts, as well as billing and invoicing, quoting for maintenance services, conducting inspections, and providing crew-focused field reporting and service estimates. With more than 35 years of experience, Penta Technologies has been delivering software solutions and services that enhance productivity and operational effectiveness for organizations in the construction, engineering, and field service industries. Their unwavering dedication to quality has established them as a reliable partner for numerous businesses seeking to refine their operational workflows and achieve greater success. This long-standing expertise ensures that clients receive tailored support to meet their specific needs and challenges.

What is MyDiamo?

MyDiamo, created by Penta Security Systems, a leading provider of encryption solutions in the Asia-Pacific region, is accessible for noncommercial purposes to everyone. For businesses and organizations that need enhanced capabilities, a commercial license can be acquired. Users can perform index searching even with column-level or partial encryption without compromising system performance. Additionally, it is designed to work seamlessly with open-source database management systems like MySQL, MariaDB, and Percona, ensuring compliance with regulations such as GDPR, PCI DSS, and HIPAA. One of its key advantages is that no code alteration is necessary, as it operates in parallel at the engine level, making it a user-friendly option for data security. Furthermore, its deployment allows organizations to maintain data integrity while implementing strong encryption measures.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

Free for non-commercial use by non-profits.
Commercial license is available for enterprises.
Free Version

Supported Platforms

SaaS
iPhone
iPad
Windows

Supported Platforms

SaaS
Windows
Mac

Customer Service / Support

Standard Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Penta Technologies

Date Founded

1991

Company Location

United States

Company Website

www.penta.com/service-management-work-order-software/

Company Facts

Organization Name

Penta Security Systems Inc.

Date Founded

1997

Company Location

South Korea

Company Website

mydiamo.com

Categories and Features

Service Dispatch

Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management

Work Order

Not specified

Categories and Features

Database Security

Not specified

Endpoint Protection

Activity Log
Encryption

Risk Management

Compliance Management

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