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What is POinbox?

POinbox is an innovative application tailored for Shopify merchants dealing with wholesale and B2B sales, streamlining the processing of customer purchase orders submitted through email or file uploads. It adeptly handles a variety of formats such as PDFs, Excel spreadsheets, CSV files, Word documents, images, and scanned files, creating draft orders in Shopify for team review. The app enhances buyer identification by connecting them to current Shopify customers, B2B profiles, and their locations, while ensuring that order items correspond with catalog offerings and include specific identifiers for individual customers when needed. Drafts automatically apply pricing from the Shopify catalog and flag any inconsistencies with the original purchase orders for further evaluation. Lines that are not clearly matched are marked for staff intervention before the draft can be finalized, with the relevant purchase order number recorded in the appropriate Shopify field. After receiving approval, the Shopify system takes charge of payment processing, invoicing, and fulfilling orders. Additionally, it is crucial to highlight that POinbox is specifically designed to convert customer-generated purchase orders into draft sales orders, and it is not meant to serve as a tool for managing supplier purchase orders, EDI systems, or wholesale ordering portals. This distinction helps ensure that B2B transactions are handled efficiently and clearly, making the entire process more effective for retailers. Furthermore, POinbox’s user-friendly interface allows for easy navigation, ensuring that users can quickly adapt to the software and streamline their order management processes.

What is Lucy?

Effortlessly convert your PDF purchase orders into sales orders in your ERP system with remarkable speed. Lucy, an innovative and scalable automation solution, expertly handles PDF orders sent by customers through email. With continuous operation, it monitors incoming emails, interprets purchase orders, and promptly generates corresponding sales orders in your ERP system. This process occurs in mere moments, allowing items to be prepared for shipping almost immediately and ensuring a flawless workflow free from errors, downtime, late orders, or additional costs. Each time a client dispatches a system-generated purchase order to your inbox, you will receive an instant alert. I will assist in mapping any critical information from your purchase orders, requiring just a one-time setup. After that, you can relax as I transform each purchase order into an ERP sales order in seconds. Witness a significant decrease in your cost-to-serve as orders are dispatched rapidly, and feel free to use your own test orders to experience Lucy's impressive capabilities directly. There’s no requirement for access to your data or systems throughout this entire procedure. During the first 14 days, you can enjoy unlimited order lines at no cost, giving you ample opportunity to fully test Lucy's features. It's time to revolutionize your order processing and enhance overall efficiency like never before. The future of seamless order management is just a click away.

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Integrations Supported

Shopify

Integrations Supported

MYOB AccountRight
Microsoft Dynamics 365
Microsoft Dynamics 365 Business Central
Microsoft Dynamics 365 Finance
Microsoft Dynamics GP
NetSuite
Pronto Xi
SAP Cloud Platform

API Availability

API Availability

Has API

Pricing Information

$29/month
Free: 5 successful drafts lifetime. Starter: $29/month for 40 drafts/month. Growth: $79/month for 120 drafts/month. Enterprise: custom pricing and draft quotas. Prices are billed in USD.
Free Version

Pricing Information

$850 per month
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Not specified

Company Facts

Organization Name

RippleStep

Date Founded

2025

Company Location

India

Company Website

ripplestep.com/products/poinbox/

Company Facts

Organization Name

Lucy

Date Founded

2017

Company Location

Australia

Company Website

www.letlucy.com

Categories and Features

Order Entry

Not specified

Categories and Features

Order Entry

Not specified

Purchase Order

Not specified

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