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What is PREMEDEX?

PREMEDEX enables healthcare facilities and providers to boost patient engagement, which in turn enhances both patient outcomes and operational effectiveness. Essentially, we help you connect with a broader patient demographic, improve results, increase revenue, reduce costs, and cultivate greater satisfaction and loyalty among patients. Our patient communication solutions are designed to be both readily available and customizable, showcasing our dedication to actively listening and swiftly implementing solutions. Our team, comprising both clinical and non-clinical professionals, works seamlessly with your organization to establish effective protocols that center around patient needs. With our unique software platform, we track every interaction, offering real-time updates on patient status and alerting you when intervention is necessary. Crucially, our programs have undergone extensive testing throughout the United States, enabling us to interact with thousands of patients daily, whether in small facilities or large, multi-site health systems. As the shift towards outpatient procedures continues to rise, it becomes increasingly critical to develop a robust follow-up strategy for sustained success. We recognize that ongoing communication is essential for maintaining high levels of patient satisfaction and ensuring continuity of care, which is why we prioritize these aspects in our approach. By fostering strong relationships between providers and patients, we aim to build a healthcare environment that supports long-term health outcomes.

What is Civica Scheduling?

Community services can demonstrate their value by illustrating both the demand and capacity within health and social care sectors. Civica Scheduling, previously known as Malinko, acts as a supportive tool for your electronic patient record (EPR) system. It enables community services to function with enhanced transparency and safety, offering real-time insights into the capacity of your distributed clinical workforce and patient demand, ultimately leading to improved care in the community. Through intelligent scheduling, caseloads can be automatically allocated based on established criteria, including clinical expertise, patient requirements, geographical location, and the duration of visits. Managers can swiftly organize both scheduled and unscheduled visits while maintaining real-time visibility across all teams. This capability provides community services with the same levels of safety and transparency enjoyed by ambulance services and inpatient areas within acute hospitals. Additionally, Civica Scheduling has received certification from the UKCA as a Class 1 Medical Device Software. By minimizing non-clinical tasks, this tool not only saves time but also enhances clinical capacity, allowing healthcare professionals to focus more on patient care. Ultimately, adopting such technology can lead to a more efficient and responsive healthcare system.

Media

Media

Integrations Supported

SystmOne

Integrations Supported

SystmOne

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

PREMEDEX

Date Founded

2011

Company Location

United States

Company Website

www.premedex.com

Company Facts

Organization Name

Civica

Date Founded

2000

Company Location

United Kingdom

Company Website

www.civica.com/en-gb/product-pages/scheduling-software-health-community-services/

Categories and Features

Home Care

Billing & Invoicing
Care Plan Management
Caregiver Management
Client Management
Field Communication
Insurance Management
Payroll Management
Scheduling
Visit Verification

Categories and Features

Nurse Scheduling

Float Pool Management
Online Scheduling
Overtime Calculation
Payroll Management
Predictive Analytics
Shift Dispatching / Messaging
Shift Scheduling
Shift Swapping
Skills Tracking
Vacation / Leave Tracking

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