Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • Deltek Replicon Time Reviews & Ratings
    1,324 Ratings
    Company Website
  • Planview AdaptiveWork Reviews & Ratings
    706 Ratings
    Company Website
  • Wrike Reviews & Ratings
    7,463 Ratings
  • Project Insight Reviews & Ratings
    101 Ratings
    Company Website
  • Kantata Reviews & Ratings
    2,265 Ratings
    Company Website
  • Runn Reviews & Ratings
    34 Ratings
    Company Website
  • Resource Guru Reviews & Ratings
    1,024 Ratings
    Company Website
  • Planfix Reviews & Ratings
    58 Ratings
    Company Website
  • Striven Reviews & Ratings
    232 Ratings
    Company Website
  • Atera Reviews & Ratings
    1,923 Ratings
    Company Website

What is Promys?

Promys Enterprise PSA is a distinguished cloud-based professional service automation solution specifically designed for IT firms, managed service providers, and companies specializing in audiovisual and physical security services. Its scalable design and intuitive interface provide a wide range of features, including help desk support, time tracking, billing, project management, procurement, service contract management, customer asset oversight, and detailed reporting capabilities. Furthermore, the platform offers real-time visibility into invoicing, purchase orders, and various reports concerning products, labor, contracts, and overall revenue performance, thereby keeping users well-informed and organized. This extensive array of functionalities makes Promys Enterprise PSA an essential resource for businesses aiming to boost their operational efficiency and improve service delivery. Overall, the platform's robust capabilities and ease of use contribute significantly to enhancing productivity and customer satisfaction in a competitive market.

What is DeskDay?

DeskDay is a modern, AI-powered PSA built for MSPs and IT Teams. It brings chat-based service desk, projects, billing, contracts, automation, reporting, and Helena AI assistant into one unified platform. With omnichannel end-user apps across Microsoft Teams, web, mobile, and desktop (and SMS and Slack on the way) DeskDay keeps every conversation, workflow, and decision in one place.

Media

Media

Integrations Supported

NinjaOne
Acumatica Cloud ERP
ConnectWise Cybersecurity Management
Google Calendar
Hudu
Kaseya VSA
Level
Microsoft Outlook
N-able N‑central
N‑able N-sight RMM
QuickBooks Enterprise
QuickBooks Online
Sage 50

Integrations Supported

NinjaOne
Acumatica Cloud ERP
ConnectWise Cybersecurity Management
Google Calendar
Hudu
Kaseya VSA
Level
Microsoft Outlook
N-able N‑central
N‑able N-sight RMM
QuickBooks Enterprise
QuickBooks Online
Sage 50

API Availability

Has API

API Availability

Has API

Pricing Information

$39.00/month/user
Free Trial Offered?
Free Version

Pricing Information

$79
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Promys

Date Founded

2003

Company Location

Canada

Company Website

www.promys.com

Company Facts

Organization Name

DeskDay

Date Founded

2021

Company Location

United States

Company Website

deskday.com

Categories and Features

Professional Services Automation

Billing & Invoicing
CRM
Client Portal
Collaboration Tools
Document Management
Portfolio Management
Project Management
Proposal Generation
Quote Management
Resource Management
Time & Expense Tracking

Categories and Features

IT Management

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

MSP

Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Privileged Access Management (PAM)
Project Management
Remote Access
Remote Systems Monitoring
Scheduling

Professional Services Automation

Billing & Invoicing
CRM
Client Portal
Collaboration Tools
Document Management
Portfolio Management
Project Management
Proposal Generation
Quote Management
Resource Management
Time & Expense Tracking

RMM

Deployment Management
For MSPs
IT Asset Management
Mobile Access
Network Monitoring
Patch Management
Real-time Alerts
Remediation Management

Popular Alternatives

Q360 PSA Solution Reviews & Ratings

Q360 PSA Solution

Solutions360

Popular Alternatives

ePROMIS Construction ERP Reviews & Ratings

ePROMIS Construction ERP

ePROMIS Solutions
ServiceDesk Plus MSP Reviews & Ratings

ServiceDesk Plus MSP

ManageEngine
ePROMIS ERP Reviews & Ratings

ePROMIS ERP

ePROMIS Solutions