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What is Paessler PRTG?

Paessler PRTG offers a comprehensive monitoring solution characterized by its easy-to-navigate interface, which is driven by an advanced monitoring engine. By streamlining connections and managing workloads efficiently, it helps to lower operational expenses and avert potential outages. Additionally, it enhances time management and ensures compliance with service level agreements (SLAs). The platform is equipped with an array of specialized monitoring capabilities, including customizable alerting, cluster failover mechanisms, distributed monitoring, as well as detailed maps and dashboards, all complemented by extensive reporting functionalities. With its robust features, PRTG empowers organizations to maintain optimal performance and address issues proactively.

What is Atera?

Atera is a comprehensive IT management solution that integrates remote monitoring and management (RMM), helpdesk services, and ticketing, all enhanced by Action AIâ„¢ to significantly increase efficiency for organizations of any size. Experience the benefits of Atera with a free trial today!

Media

Media

Integrations Supported

ALVAO IT Service Management
BrightGauge
Check Point IPS
Comet Backup
HPE Consumption Analytics
ITOC360
MIDAS
Qbilon
SMSEagle
Squadcast
ThreatSync
UVexplorer
Unimus
Vivantio

Integrations Supported

Acronis Cyber Protect Cloud
Acronis Cyber Protect
AnyDesk
Axcient x360Cloud
Bitdefender GravityZone
ServiceNow

API Availability

Has API

API Availability

Has API

Pricing Information

$2149 for PRTG 500
PRTG 100
Free of charge
• 100 free sensors

PRTG 500- Start Small & Upgrade Later
From $2,149
500 Sensors

PRTG 1000- Small & Medium Sized Environments
From $3,899
1000 Sensors

PRTG 2500- Medium Sized Environments
From $8,099
2,500 Sensors

Best Value:
PRTG 5000- Large Environments
From $14,999
5,000 Sensors

PRTG 10000- Very Large Environments
From $17,899
10.000 Sensors

PRTG Enterprise
Custom Pricing
• Unlimited sensors
• Unlimited server installations

All pricing is based on a subscription basis.
Free Version
Free Trial Offered?

Pricing Information

30-DAY FREE TRIAL
Fixed cost — per technician-based pricing with unlimited endpoints.
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
On-Prem

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Linux

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Paessler GmbH

Date Founded

1997

Company Location

Germany

Company Website

www.paessler.com

Company Facts

Organization Name

Atera

Date Founded

2011

Company Location

Israel

Company Website

www.atera.com

Categories and Features

Cloud Monitoring

Not specified

Database Monitoring

Anomaly Detection
Autodiscovery
Dashboard
Historical Trend Analysis
Notifications / Alerts
Performance Monitoring
Resource Optimization
Troubleshooting

DNS Monitoring

Not specified

Hardware Monitoring

Not specified

IP Scanners

Not specified

IT Infrastructure Monitoring

Alerts / Notifications
Application Monitoring
Bandwidth Monitoring
Data Movement Monitoring
Health Monitoring
Multi-Platform Support
Performance Monitoring
Point-in-Time Visibility
Reporting / Analytics
Virtual Machine Monitoring

Network Assessment

Not specified

Network Discovery

Not specified

Network Monitoring

Bandwidth Monitoring
Baseline Manager
Diagnostic Tools
IP Address Monitoring
Internet Usage Monitoring
Real Time Analytics
SLA Monitoring
Server Monitoring
Uptime Monitoring
Web Traffic Reporting

Packet Analyzers

Not specified

Server Monitoring

Not specified

SNMP Monitoring

Not specified

System Monitoring

Alerts / Notifications
Device Monitoring
Inventory Management
Patch Management
Remote Monitoring
Reporting / Analytics
Risk Analysis
Server Monitoring

VoIP Monitoring

Alerts / Notifications
Call Detail Record (CDR) Analysis
Call Quality Monitoring
IP SLA Monitoring
Jitter Testing
Latency Monitoring
MOS Monitoring
Packet Loss Monitoring
QoS Monitoring
Reporting / Analytics
Troubleshooting

Website Monitoring

Availability Testing
Event-Based Notifications
FTP Monitoring
Mail Server Monitoring
Performance Metrics
Real Time Monitoring
Transaction Monitoring
Uptime Reporting

Categories and Features

Agentic AI

Not specified

AI IT Agents

Not specified

AI Tools

Not specified

AI-Powered ITSM Tools

Not specified

AIOps

Not specified

Application Performance Monitoring (APM)

Baseline Manager
Diagnostic Tools
Performance Control
Resource Management
Root-Cause Diagnosis
Server Performance
Trace Individual Transactions

DNS Monitoring

Not specified

Endpoint Management

Not specified

Help Desk

Alerts / Escalation
Automated Routing
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

IT Asset Management

Asset Tracking
Compliance Management
Contract/License Management
IT Service Management
Inventory Management

IT Automation

Not specified

IT Documentation

Not specified

IT Management

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

IT Service

Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Reporting
Ticket Management

ITSM

Asset Tracking
Change Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Self Service Portal

MSP

Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Project Management
Remote Access
Remote Systems Monitoring
Scheduling

Network Discovery

Not specified

Network Mapping

Device Auto Discovery
Hierarchical Mapping
On-Demand Mapping
Reporting/Analytics

Network Monitoring

Bandwidth Monitoring
Baseline Manager
Diagnostic Tools
Real Time Analytics
Resource Management
SLA Monitoring
Server Monitoring
Uptime Monitoring

Network Troubleshooting

Alerts / Escalation
Bandwidth Troubleshooting
Network Monitoring

Patch Management

Alerts/Notifications
Automatic Approval
Automatic Patch Deployment
Automatic Scans
Compliance Management
Custom Patches
Dashboard
Network Wide Management
Patch Prioritization
Patch Testing
Remote Access/Control
Vulnerability Scanning

Professional Services Automation

Billing & Invoicing
Client Portal
Document Management
Proposal Generation
Time & Expense Tracking

Remote Desktop

Chat
Cross-Platform Access
File Transfer
Mobile Device Access
Multi Monitor Support
Record Remote Sessions
Remote Print
Remote Wake
User Management

Remote Support

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

RMM

Deployment Management
For MSPs
IT Asset Management
Mobile Access
Network Monitoring
Patch Management
Real-time Alerts
Remediation Management

SaaS Management

Onboarding
Renewal Management
Usage Tracking / Analytics

Secure Remote Access

Not specified

Server Management

CPU Monitoring
Credential Management
Database Servers
Email Monitoring
Event Logs
History Tracking
Patch Management
Scheduling
User Activity Monitoring
Virtual Machine Monitoring

Service Desk

IT Asset Management
Incident Management
Knowledge Base
Mobile Access
Remote Control
SLA Management
Self Service Portal

Shadow IT Discovery

Not specified

SLA Management

Not specified

SNMP Monitoring

Not specified

System Monitoring

Alerts / Notifications
Antivirus Management
Data Backup / Recovery
Device Monitoring
Inventory Management
Patch Management
Policy-based Automation
Remote Monitoring
Reporting / Analytics
Risk Analysis
Server Monitoring
Service Configuration Management

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