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features
design
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What is PSXLink?

By merging the functionalities of PSX with the extensive data provided by RepairLink and CollisionLink, dealerships can enhance their management of parts sales using actionable insights and organized customer information. The system incorporates user-friendly and engaging dashboards that facilitate the monitoring of parts department performance. Users are able to oversee all sales activities and efficiently manage follow-up communications. This enables proactive decision-making supported by dynamic filtering options and thorough reporting. Furthermore, essential data points can be tracked, and automated reports can be set up based on specific user preferences. Dealers benefit from access to both on-demand and scheduled reports, keeping them informed about sales activities and follow-up efforts. This robust set of tools empowers dealerships to adeptly pursue wholesale expansion, translating analytics into successful business strategies. Ultimately, the integration promotes a more agile and data-centric method for managing parts sales, ensuring that dealerships can respond effectively to market demands. As a result, they can achieve greater operational efficiency and customer satisfaction.

What is DealerAI?

DealerAI introduces an advanced Multi-Agent Generative System (MAGS) crafted specifically for car dealerships, enabling the creation of customized AI agents that improve sales, service, parts, and finance functionalities. These smart agents support chatbots, voice AI, and continuous follow-up systems that operate 24/7 on various platforms such as website chat, SMS, email, and social media, efficiently capturing inquiries, qualifying potential leads, scheduling appointments, and transforming cold leads into more engaged prospects. The system is seamlessly integrated with a dealership's CRM, inventory management, booking systems, and other relevant data sources to ensure smooth operations. Notably, DealerAI's Smart Inventory Matching feature (Fuse Inventory) effectively links buyers with the most appropriate vehicles available across different dealership locations. Moreover, the REACH module automates follow-up communications through multiple channels, re-engaging leads that may have become inactive. With its sophisticated voice AI capabilities, the platform supports natural conversations that build trust and improve conversion rates. Designed for scalability and security, the enterprise-grade architecture can handle significant transaction volumes and support rollouts across numerous dealership rooftops, which ensures that businesses can expand without sacrificing service quality. This cutting-edge solution ultimately empowers dealerships to enhance their customer interactions while optimizing operational efficiencies, leading to a more productive and profitable business model. By leveraging such innovative technology, dealerships can stay ahead in a competitive market.

Media

Media

Integrations Supported

ChatGPT
Fuse Inventory

Integrations Supported

ChatGPT
Fuse Inventory

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$599 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

OEConnection

Date Founded

2000

Company Location

United States

Company Website

oeconnection.com/solutions/dealer-solutions/psxlink

Company Facts

Organization Name

DealerAI

Date Founded

2009

Company Location

Canada

Company Website

dealerai.com

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Categories and Features

Auto Dealer

Accounting
Buy-Here-Pay-Here
Collections Management
Contact Database
Customer Database
Document Management
F&I Management
Financing Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Online Inventory
Parts Management
Sales Management
Service Department
Used Car Lot
Website Integration

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