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What is PSXLink?

By merging the functionalities of PSX with the extensive data provided by RepairLink and CollisionLink, dealerships can enhance their management of parts sales using actionable insights and organized customer information. The system incorporates user-friendly and engaging dashboards that facilitate the monitoring of parts department performance. Users are able to oversee all sales activities and efficiently manage follow-up communications. This enables proactive decision-making supported by dynamic filtering options and thorough reporting. Furthermore, essential data points can be tracked, and automated reports can be set up based on specific user preferences. Dealers benefit from access to both on-demand and scheduled reports, keeping them informed about sales activities and follow-up efforts. This robust set of tools empowers dealerships to adeptly pursue wholesale expansion, translating analytics into successful business strategies. Ultimately, the integration promotes a more agile and data-centric method for managing parts sales, ensuring that dealerships can respond effectively to market demands. As a result, they can achieve greater operational efficiency and customer satisfaction.

What is Microcat CRM?

Microcat CRM, formerly referred to as FieldForce, serves as a powerful customer relationship management solution tailored for the wholesale parts industry, with the goal of increasing sales. This cloud-based CRM effectively connects the complete sales ecosystem, bridging the gap between OEMs and their wholesale customers. By bringing all necessary tools together within one extensive platform, Microcat CRM empowers automotive dealers and OEMs to improve their sales of genuine parts significantly. The platform's intuitive design and strong features help simplify the sales process, which in turn facilitates the growth of businesses in a competitive landscape. Additionally, this CRM system offers valuable insights and analytics that assist users in making informed decisions to further drive their success.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

OEConnection

Date Founded

2000

Company Location

United States

Company Website

oeconnection.com/solutions/dealer-solutions/psxlink

Company Facts

Organization Name

Infomedia

Date Founded

2012

Company Location

Australia

Company Website

www.infomedia.com.au/parts/crm/

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

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