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Ratings and Reviews 0 Ratings
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What is Pace?
Pace functions as a platform driven by artificial intelligence, specifically designed for the insurance sector, which supports the creation, implementation, and management of agents that streamline various operational workflows. It includes a range of capabilities such as processing submissions, managing policies, handling claims, ensuring quality control, initiating first notices of loss (FNOL), generating certificates, executing endorsements, and performing data entry. These agents are adept at understanding procedures, extracting pertinent information from insurance documents, and facilitating communication through phone calls, emails, and text messages, while also interacting with APIs, web portals, desktop programs, and older systems. The platform boasts features that enhance workflow organization, provide human oversight for sensitive tasks, and maintain thorough audit trails to uphold accountability throughout processes. The agent-building utility known as Tempo within Pace empowers teams in insurance operations to describe procedures in straightforward language and to create and improve agents based on sample cases as standards. Targeting carriers, brokers, managing general agents, third-party administrators, and wholesalers, Pace aims to optimize and automate both back-office and customer service tasks, ultimately improving operational efficiency. By utilizing Pace, insurance companies are positioned to markedly decrease manual labor and elevate the quality of service delivered to their clientele, fostering a more effective operational environment. This innovative approach not only enhances productivity but also supports the transformation of industry standards in service delivery.
What is Insure Assist AI?
Insure Assist AI is tailored to support independent commercial insurance agencies in the efficient management of policy documentation and the swift issuance of certificates of insurance. The operations team, powered by AI, thoroughly reviews commercial policy packets, which consist of declarations, schedules, and endorsements, to identify coverage limits, gaps, and exclusions by consulting the necessary carrier PDF pages. Moreover, the platform streamlines the creation of ACORD 25 and ACORD 28 certificates, facilitates the extraction of endorsements, and keeps track of certificate holders, offering the added advantage of direct email delivery via Microsoft 365 or Google Workspace accounts. A broker-managed client portal, which is user-friendly, allows commercial insureds and contractors to conveniently request or download approved certificates directly from their smartphones. Agencies can optimize this system for a range of tasks such as policy intake, coverage evaluations, certificate workflows, and enabling clients to enjoy self-service capabilities, which ultimately boosts operational efficiency. By simplifying the insurance process, this all-encompassing solution not only makes it easier for agencies but also enhances the overall experience for their clients, fostering stronger relationships and improved service delivery.
API Availability
API Availability
Pricing Information
Pricing not provided
Pricing Information
$149/month
Basic is $0 during the beta and otherwise $149/month, with 100 monthly credits and $1 per additional credit. Pro is $0 during the beta and otherwise $299/month, with 400 monthly credits and $0.75 per additional credit. Enterprise is $399/month, with 800 monthly credits and $0.50 per additional credit.
Free Trial Offered?
Supported Platforms
SaaS
Supported Platforms
SaaS
Customer Service / Support
Not specified
Customer Service / Support
Web-Based Support
Training Options
Documentation Hub
Training Options
Documentation Hub
Online Training
Company Facts
Organization Name
Pace
Date Founded
2024
Company Location
United States
Company Website
withpace.com
Company Facts
Organization Name
Insure Assist AI
Date Founded
2026
Company Location
United States
Company Website
insureassistai.com
Categories and Features
AI Insurance
Not specified
Categories and Features
Certificate of Insurance (COI) Tracking
Not specified