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What is Pace?

Pace functions as a platform driven by artificial intelligence, specifically designed for the insurance sector, which supports the creation, implementation, and management of agents that streamline various operational workflows. It includes a range of capabilities such as processing submissions, managing policies, handling claims, ensuring quality control, initiating first notices of loss (FNOL), generating certificates, executing endorsements, and performing data entry. These agents are adept at understanding procedures, extracting pertinent information from insurance documents, and facilitating communication through phone calls, emails, and text messages, while also interacting with APIs, web portals, desktop programs, and older systems. The platform boasts features that enhance workflow organization, provide human oversight for sensitive tasks, and maintain thorough audit trails to uphold accountability throughout processes. The agent-building utility known as Tempo within Pace empowers teams in insurance operations to describe procedures in straightforward language and to create and improve agents based on sample cases as standards. Targeting carriers, brokers, managing general agents, third-party administrators, and wholesalers, Pace aims to optimize and automate both back-office and customer service tasks, ultimately improving operational efficiency. By utilizing Pace, insurance companies are positioned to markedly decrease manual labor and elevate the quality of service delivered to their clientele, fostering a more effective operational environment. This innovative approach not only enhances productivity but also supports the transformation of industry standards in service delivery.

What is Kolena?

Kolena AI is transforming enterprise workflows by automating the most document-heavy processes across real estate, financial services, and insurance. Its platform enables organizations to extract insights, generate reports, and validate compliance documents with a level of accuracy far beyond traditional OCR tools. Prebuilt AI agents can handle a wide range of tasks, including lease abstraction, rent roll generation, loss run reporting, investment memo creation, and pay application validation. For compliance teams, Kolena offers unmatched precision—flagging calculation discrepancies, missing employment verifications, and regulatory errors that could impact audits or funding. Financial institutions and investors benefit from standardized reporting and consistent outputs, ensuring that memos, spreadsheets, and contracts are produced uniformly and ready for decision-making. The platform also provides flexibility with custom AI agent creation, letting businesses adapt automation to their specific workflows. Integration with Salesforce and other enterprise tools enhances operational efficiency by automatically updating CRMs and business systems with structured data. By significantly reducing manual review time, Kolena enables teams to scale operations, process more files, and ensure nothing critical is missed. Customers report 3–5x improvements in throughput, stronger compliance confidence, and greater focus on client service. Backed by responsive support and tailored design, Kolena AI positions itself as the enterprise-grade partner for smarter, scalable automation.

Media

Media

Integrations Supported

Guidewire

Integrations Supported

Python

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Not specified

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Pace

Date Founded

2024

Company Location

United States

Company Website

withpace.com

Company Facts

Organization Name

Kolena

Date Founded

2021

Company Location

United States

Company Website

www.kolena.io

Categories and Features

AI Insurance

Not specified

Categories and Features

Agentic AI

Not specified

AI Agents

Not specified

AI Insurance

Not specified

AI Real Estate

Not specified

AI Tools

Not specified

Financial Services

Not specified

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