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What is Pace?

Pace functions as a platform driven by artificial intelligence, specifically designed for the insurance sector, which supports the creation, implementation, and management of agents that streamline various operational workflows. It includes a range of capabilities such as processing submissions, managing policies, handling claims, ensuring quality control, initiating first notices of loss (FNOL), generating certificates, executing endorsements, and performing data entry. These agents are adept at understanding procedures, extracting pertinent information from insurance documents, and facilitating communication through phone calls, emails, and text messages, while also interacting with APIs, web portals, desktop programs, and older systems. The platform boasts features that enhance workflow organization, provide human oversight for sensitive tasks, and maintain thorough audit trails to uphold accountability throughout processes. The agent-building utility known as Tempo within Pace empowers teams in insurance operations to describe procedures in straightforward language and to create and improve agents based on sample cases as standards. Targeting carriers, brokers, managing general agents, third-party administrators, and wholesalers, Pace aims to optimize and automate both back-office and customer service tasks, ultimately improving operational efficiency. By utilizing Pace, insurance companies are positioned to markedly decrease manual labor and elevate the quality of service delivered to their clientele, fostering a more effective operational environment. This innovative approach not only enhances productivity but also supports the transformation of industry standards in service delivery.

What is NEXONE Office?

NEXONE Office provides a holistic brokerage solution that seamlessly connects agent documentation and transaction information with your administrative and back-office systems, guaranteeing a continuous flow of data while maintaining compliance standards. In addition, agents can effortlessly find the specific requirements for various file types, and the integrated auditing, tracking, and approval workflows ensure that both agents and the back office have complete visibility over any missing details. By incorporating robust back-office accounting features, trade data is automatically populated into essential financial records, eliminating the need for redundant data entries. Crafted with input from office administrators, NEXONE Office optimizes the deal submission process, ensuring all requirements are met while clearly indicating any missing information. The system's electronic trade record capability greatly minimizes the likelihood of common data entry mistakes by directly transferring relevant deal information into the accounting system. Ultimately, NEXONE Office is designed to boost efficiency and transparency throughout the brokerage process, enhancing the workflow for everyone involved and contributing to a more organized environment. This level of integration not only saves time but also fosters a cohesive relationship between agents and administrative teams.

Media

Media

Integrations Supported

Guidewire

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Not specified

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Pace

Date Founded

2024

Company Location

United States

Company Website

withpace.com

Company Facts

Organization Name

NEXONE

Company Location

Canada

Company Website

nexone.ca/office/

Categories and Features

AI Insurance

Not specified

Categories and Features

Brokerage Management

Not specified

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