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What is PagerTree?

PagerTree is a cloud-centric solution designed for the management of incidents and on-call notifications, aimed at enabling teams to promptly tackle operational issues with efficiency. By integrating alerts from multiple monitoring systems, it guarantees that the appropriate responders are alerted automatically through personalized on-call schedules, multi-tiered escalation paths, and intelligent routing criteria. The platform provides immediate notifications through various channels including push alerts, emails, SMS, voice calls, chatbots, and mobile apps, ensuring that team members receive timely information about incidents. Organizations using PagerTree can effortlessly set up straightforward on-call rotations while also refining their operations with escalation strategies and tracking performance via built-in analytics dashboards. With advanced routing and notification mechanisms, teams can tailor alerts to meet specific conditions, minimizing distractions from less critical alerts and honing in on what truly matters, thereby reducing alert fatigue and improving response precision. Additionally, PagerTree's intuitive interface simplifies the process of modifying notification settings, fostering a more streamlined approach to incident management and enabling teams to respond effectively to challenges as they arise. This flexibility not only enhances operational efficiency but also empowers teams to be proactive in their incident handling strategies.

What is Hank?

Hank functions as a round-the-clock AI voice assistant specifically designed for restoration companies. He promptly answers incoming calls within a mere two rings, evaluates the nature of the loss—whether it’s due to water, fire, mold, or storm damage—and collects vital First Notice of Loss information like property addresses and insurance details. In addition, Hank skillfully filters out unwanted telemarketing and robocalls, while directly scheduling jobs into your CRM system without any hassle. For urgent situations, he guarantees that high-priority calls are quickly routed to your on-call project managers and persistently dials through your on-call list until someone responds. Moreover, Hank is capable of recognizing calls from Contractor Connection and other third-party administrators (TPAs), capturing essential claim information and forwarding it to the relevant team member. Every call gets transcribed, summarized, and sent via email in real time, with transcripts that can be conveniently searched on your dashboard. The full setup process can be completed in under ten days, which includes integrating CRM systems and complying with TPA protocols. In a fiercely competitive restoration market, where an astonishing 78% of customers opt for the first professional they reach out to, Hank guarantees your business remains their top choice. His remarkable efficiency and speed significantly enhance your ability to secure a greater number of jobs, ultimately driving your business's success in the industry. This ensures that your operation stays ahead of the competition while maximizing customer satisfaction.

Media

Media

No images available

Integrations Supported

Amazon Web Services (AWS)
Datadog
Dead Man's Snitch
Dynatrace
Echoes
Freshdesk
Hyperping
Jira
Jotform
Kapacitor
LogicMonitor
Microsoft Azure
Microsoft Outlook
New Relic
Prometheus
Sentry
Site24x7
SolarWinds Access Rights Manager
Twilio
UptimeRobot

Integrations Supported

Amazon Web Services (AWS)
Datadog
Dead Man's Snitch
Dynatrace
Echoes
Freshdesk
Hyperping
Jira
Jotform
Kapacitor
LogicMonitor
Microsoft Azure
Microsoft Outlook
New Relic
Prometheus
Sentry
Site24x7
SolarWinds Access Rights Manager
Twilio
UptimeRobot

API Availability

Has API

API Availability

Has API

Pricing Information

$10 per month
Free Version
Free Trial Offered?

Pricing Information

$449/month
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

PagerTree

Company Location

United States

Company Website

pagertree.com

Company Facts

Organization Name

Hank

Date Founded

2025

Company Location

United States

Company Website

www.dialhank.com

Categories and Features

Incident Management

Audit Trail
Corrective Actions (CAPA)
Disaster Recovery
IT Incident Management
Incident Reporting
OSHA Compliance
Root-Cause Diagnosis
Safety Management
Task Management
Ticket Management

Categories and Features

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