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What is PakLog?
Create your own unique delivery or package status updates to ensure that customers are well-informed about their shipments' progress, expanding beyond the conventional statuses of received, delivered, and returned. Develop customized data fields for both Recipients and Package records to improve reporting capabilities and enhance the overall management of the delivery process. Every action pertaining to the package's journey is thoroughly monitored and documented, ensuring total accountability for its history. Determine various user roles within the system to aid in package management and reduce the chances of errors occurring. Additionally, implement personalized notification messages to guarantee that customers receive prompt updates during each stage of the delivery process, complete with detailed delivery information. To further improve communication, send email updates to all recipients for both urgent messages and regular notifications, incorporating automated reminder emails for added convenience. In an effort to elevate the service provided, also collect digital signatures from recipients using compatible signature devices or mobile devices such as tablets and smartphones, which will simplify the delivery confirmation process. This comprehensive approach not only enhances customer satisfaction but also fosters trust and reliability in the delivery service.
What is Mail Labs?
You can effortlessly scan and upload a variety of mail items such as envelopes, packages, magazines, and postcards using your smartphone, tablet, or any scanner. After processing the mail, customers receive an email notification and can conveniently access their mailbox from either their mobile device or computer. Our cutting-edge mailroom management software streamlines the handling of customer mail requests, eliminating the need for extra equipment as everything is managed through a cloud-based system. By utilizing the PostScan Mail Operator app, the process of scanning and uploading mail for your customers becomes incredibly simple, requiring just a few clicks. All interactions with customers are fully branded with our logo, encompassing everything from online registration and pricing to virtual mailboxes and email alerts. You can easily employ your existing document scanner, mobile device, or tablet to capture and upload images online. Moreover, you have the option to design customized subscription plans for your clients, enabling you to set your own pricing models and establish limits for mail operations. This not only enhances convenience but also ensures that each user enjoys a personalized experience tailored to their needs. Ultimately, this approach improves customer satisfaction and engagement, fostering a more efficient communication flow.
Integrations Supported
Additional information not provided
Integrations Supported
Additional information not provided
API Availability
Has API
API Availability
Has API
Pricing Information
$299 one-time payment
Free Trial Offered?
Free Version
Pricing Information
$5 per month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Excercio
Date Founded
2000
Company Location
United States
Company Website
paklog.excercio.com
Company Facts
Organization Name
Mail Labs
Date Founded
2011
Company Location
United States
Company Website
www.maillabs.com
Categories and Features
Mailroom Management
Barcode Scanning
CASS Certified
Duplicate Management
Graphical Mail Piece Designer
Intelligent Mail Support
Job Management
PAVE Certified Presorting
Package Tracking
Signature Capture
Categories and Features
Mailroom Management
Barcode Scanning
CASS Certified
Duplicate Management
Graphical Mail Piece Designer
Intelligent Mail Support
Job Management
PAVE Certified Presorting
Package Tracking
Signature Capture