Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 2 Ratings

Total
ease
features
design
support

Alternatives to Consider

  • Dash Billing Reviews & Ratings
    12 Ratings
    Company Website
  • Collect! Reviews & Ratings
    76 Ratings
    Company Website
  • InterProse ACE Reviews & Ratings
    147 Ratings
    Company Website
  • DialerAI Reviews & Ratings
    5 Ratings
    Company Website
  • CallShaper Reviews & Ratings
    25 Ratings
    Company Website
  • CallTools Reviews & Ratings
    449 Ratings
    Company Website
  • CallHub Reviews & Ratings
    390 Ratings
    Company Website
  • Squaretalk Reviews & Ratings
    192 Ratings
    Company Website
  • Dialfire Reviews & Ratings
    22 Ratings
    Company Website
  • Shape Software Reviews & Ratings
    129 Ratings
    Company Website

What is Pamar Collection System?

Presenting our premier debt recovery software designed exclusively for collection agencies, primary creditors, accounts receivable specialists, master servicing agents, and debt purchasers. This all-encompassing solution is expertly developed to manage the entire collection process for accounts that have been charged off or written off. It offers critical insights and successfully meets your objectives with precision. With Pamar Collections, you will not only improve your account management skills but also elevate your revenue substantially! Furthermore, our software optimizes operations, enabling greater efficiency in the handling of collections, while simultaneously providing robust reporting tools to track your progress.

What is NICE CXone Mpower?

NICE CXone Mpower is an advanced customer service automation solution powered by artificial intelligence, designed to unify workflows, agents, and knowledge into a streamlined and scalable framework. This platform enables organizations to develop and oversee integrated end-to-end workflows, fostering enhanced collaboration between customer support personnel and back-office functions. By employing AI-driven virtual agents and copilots, it significantly improves efficiency by analyzing historical interaction data, leading to more intelligent automation and better agent performance. The consolidation of data, AI models, and knowledge within a single cohesive system allows CXone Mpower to provide secure, intelligent, and tailored customer interactions that promote operational excellence, ultimately transforming the customer service landscape. Furthermore, its adaptability ensures that businesses can evolve with changing demands while maintaining high levels of service quality.

Media

Media

Integrations Supported

Airkit
COZYROC SSIS+ Suite
CallFinder
Daisee
Echo AI
ExecVision
Kore.ai
Mindful
NetSuite CRM
QEval
Rake
SAP CRM
Salesforce
Salesforce Service Cloud
ServiceNow
SpiceX
Thrive Global
Topbox
Verint Workforce Engagement
livepro

Integrations Supported

Airkit
COZYROC SSIS+ Suite
CallFinder
Daisee
Echo AI
ExecVision
Kore.ai
Mindful
NetSuite CRM
QEval
Rake
SAP CRM
Salesforce
Salesforce Service Cloud
ServiceNow
SpiceX
Thrive Global
Topbox
Verint Workforce Engagement
livepro

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Pamar Systems

Company Website

www.pamarsystems.com

Company Facts

Organization Name

NICE

Date Founded

1986

Company Location

United States

Company Website

www.nice.com

Categories and Features

Debt Collection

Agency Management
Auto Dialer
Automated Notices
Callback Scheduling
Client Management
Commission Management
Compliance Management
Contact Management
Credit Bureau Reporting
In-House Collections
Payment Plans
Transaction Management

Financial Reporting

"What If" Scenarios
Audit Trail
Balance Sheet
Cash Management
Consolidation / Roll-Up
Forecasting
General Ledger
Income Statements
Multi-Company
Multi-Department / Project
Profit / Loss Statement

Predictive Dialer

Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management

Categories and Features

Auto Dialer

Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Call Recording

Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

IVR

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

Knowledge Management

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Predictive Dialer

Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Workforce Management

Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce

Workforce Optimization (WFO)

Interaction Analytics
Liability Recording
Performance Management
Quality Management
Real-time Guidance
Reporting
Speech Analytics
Surveying
Workforce Management
eLearning

Popular Alternatives

QwikDial Reviews & Ratings

QwikDial

DAKCS

Popular Alternatives

Local Measure Engage Reviews & Ratings

Local Measure Engage

Local Measure
AdvantEdge Reviews & Ratings

AdvantEdge

Accelerated Data Systems
QEval Reviews & Ratings

QEval

Etech Global Services
SmartDial Reviews & Ratings

SmartDial

Enghouse Interactive