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What is Panther?

Clients can engage with experts in real-time through audio and video calls, while enjoying the advantages of secure messaging and a screen-sharing option within your consultation marketplace. Administrators are able to efficiently oversee the information of service providers from a centralized dashboard on your platform, enabling seamless additions, modifications, and updates. Both clients and service providers receive instant notifications about bookings through chat messages and reminders provided by your online consultation marketplace. You have the flexibility to set your desired consultation fees and easily handle client payments through various integrated payment gateways. Clients can arrange their appointments based on shared availability with service providers through your platform. By leveraging our advanced analytics and reporting tools, you can elevate your on-demand consultation service and stay ahead of the competition, ensuring decisions are data-driven for growth and efficiency. This all-encompassing strategy for online consultations not only enhances the user experience but also simplifies the overall operations, making it a win-win for everyone involved. Moreover, the integration of these features fosters better communication and collaboration between clients and experts, creating a more productive consulting environment.

What is Ibbü?

Ibbü, developed by iAdvize, operates as a responsive network of specialists designed to elevate your brand's presence. These enthusiastic advocates genuinely represent your products and services. They possess an innate ability to engage customers, enriching each interaction with a distinctive touch of personalization. Interestingly, a significant number of brands miss out on approximately 70% of potential customer interactions by limiting their availability to conventional business hours, generally from 9 AM to 5 PM. In contrast, ibbü offers round-the-clock access to its experts, ensuring that customers can have a real and engaging online shopping experience at any hour. The specialists are compensated through various plans tailored to your business objectives, whether that involves payments per conversation or per successful transaction following an interaction. No matter the compensation structure, these professionals remain dedicated to providing high-quality service consistently. Ibbü effectively meets the demand for continuous, on-demand customer assistance and support. Partnering with iAdvize makes it easy to kick off a project and select the perfect experts with just a simple click, allowing brands to fully harness their potential for customer engagement effortlessly. This accessibility ensures that brands can maintain a competitive edge in today’s fast-paced market.

Media

Media

Integrations Supported

Google Analytics
Authorize.Net
Daylight
InstaPayments
Khaos Control Cloud
Panacea
PayPal
Paymob
Plivo
Razorpay
Salesforce
Stripe
Xero
Zendesk

Integrations Supported

Google Analytics
Authorize.Net
Daylight
InstaPayments
Khaos Control Cloud
Panacea
PayPal
Paymob
Plivo
Razorpay
Salesforce
Stripe
Xero
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

JungleWorks

Date Founded

2017

Company Location

United States

Company Website

jungleworks.com

Company Facts

Organization Name

iAdvize

Date Founded

2010

Company Location

France

Company Website

www.iadvize.com/en/ibbu/

Categories and Features

Marketplace

Catalog Management
Category Management
Fee / Commission Management
Order Management
Payment Processing
Promotions Management
Returns Management
SEO Management
Shopping Cart
Vendor Portal

Categories and Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

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