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What is Paradigm?

Paradigm Senior Services offers a robust, AI-enabled revenue cycle management solution tailored for home-care agencies that manage billing across various third-party payers, such as the U.S. Department of Veterans Affairs (VA), Medicaid, and numerous managed-care organizations. The platform streamlines and improves every aspect of the billing and claims process, which includes tasks like eligibility verification, authorization management, and handling state or payer-specific enrollment and credentialing. It also ensures the submission of correct claims, addresses any denials that arise, and facilitates payment reconciliation. By integrating smoothly with popular agency management software and electronic visit verification systems, it allows for the effective scrubbing of shifts, weekly authorization checks, and smooth payment reconciliations, ultimately leading to fewer denials and reduced administrative burdens. Furthermore, Paradigm provides a "back-office as a service" model for healthcare providers, meaning that even if agencies have their own billing teams or scheduling tools, Paradigm can still oversee claims processing as if it were a dedicated, knowledgeable billing department. This adaptability empowers agencies to prioritize patient care, alleviating them from the intricacies of billing operations by entrusting those complexities to experts. In doing so, Paradigm not only enhances operational efficiency but also supports better financial outcomes for home-care agencies.

What is Arrow?

Arrow functions as a comprehensive solution for managing the intricacies of healthcare revenue cycles, improving and streamlining payment procedures through the automation of billing, claims processing, and predictive analytics, which significantly supports both providers and payers in reducing administrative burdens, minimizing denial rates, and accelerating the collection process. By seamlessly integrating workflows, data, and artificial intelligence, Arrow empowers teams to detect claim errors before submission, address denials with thorough root-cause analyses and straightforward corrective measures, and receive real-time updates on claim statuses directly from payers. The platform also simplifies the incorporation of Explanation of Benefits (EOB) and Electronic Remittance Advice (ERA) data into an easily accessible format, while providing essential revenue intelligence that offers insights aimed at enhancing the revenue cycle. Additionally, it ensures payment accuracy by closely monitoring for any discrepancies such as underpayments or overpayments according to payer agreements. Furthermore, Arrow’s cutting-edge functionalities foster a more efficient healthcare payment ecosystem, ultimately resulting in better financial results for both providers and payers, thereby contributing to a more sustainable healthcare environment.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Paradigm

Date Founded

2015

Company Location

United States

Company Website

www.paradigmseniors.com

Company Facts

Organization Name

Arrow

Date Founded

2020

Company Location

United States

Company Website

arrowhq.com

Categories and Features

Home Care

Not specified

Medical Billing

Not specified

Categories and Features

Healthcare AI

Not specified

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