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What is Parafait?

Semnox stands at the forefront of providing comprehensive and tailored solutions for the entertainment and leisure industry worldwide. Our diverse clientele encompasses theme parks, adventure parks, waterparks, family entertainment centers, arcades, restaurants, and fitness facilities. We specialize in advanced technologies, offering solutions such as RFID, Barcode, QR Code, and fingerprint-based ticketing and cashless systems, alongside self-service kiosks, customer relationship management software, digital signage, and maintenance services. Our all-encompassing CRM system empowers operators to treat their loyal customers exceptionally through effective loyalty, membership, and rewards management, as well as promotions, campaign management, and insightful business analytics. Renowned for our innovative approach, our products and solutions are consistently acclaimed for their cutting-edge features, keeping us ahead in technology trends. We remain dedicated to evolving our offerings to meet the dynamic needs of the entertainment industry.

What is FuseMetrix?

Our clients range from small recreational hubs to expansive international entertainment establishments. These organizations often depend on FuseMetrix for comprehensive operation management, which includes everything from online reservations and electronic point of sale (ePoS) systems to financial oversight, customer relationship management (CRM), and adherence to human resources and health and safety standards. They offer a wide variety of activities, such as indoor skydiving, alpine coasters, soft play areas, vehicle rentals, treetop rope courses, indoor skiing, zip lines, inflatable parks, cafes, retail outlets, and numerous other attractions. FuseMetrix distinguishes itself through its advanced leisure booking system, uniquely designed to streamline operations across multiple venues. It effectively manages diverse activities in various currencies while providing language support for both staff and patrons. Our all-encompassing systems guarantee a real-time booking experience with live availability at every location, allowing for customized pricing and scheduling that cater to the distinct requirements of each site. This adaptability empowers businesses to swiftly respond to evolving demands, ensuring they uphold a superior customer experience while maximizing operational efficiency. Additionally, the seamless integration of various functionalities allows clients to focus more on enhancing their service offerings and engaging their guests.

Media

Media

Integrations Supported

AutoEntry
Tyro EFTPOS

Integrations Supported

AutoEntry
Tyro EFTPOS

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Parafait

Date Founded

2008

Company Location

United States

Company Website

parafait.com

Company Facts

Organization Name

FuseMetrix Group

Date Founded

2002

Company Location

United Kingdom

Company Website

www.fusemetrix.com

Categories and Features

Facility Management

Asset Management
Commercial Properties
Equipment Management
Facility Scheduling
Incident Management
Inspection Management
Inventory Control
Maintenance Tracking
Preventive Maintenance
Residential Properties
Room Scheduling
Schools
Space Planning
Vendor Management
Visitor Management
Work Order Management

Point of Sale

Barcode Scanning
Commission Management
Cryptocurrency Support
Customer Account Profiles
Discount Management
Electronic Signature
Gift Card Management
Loyalty Program
Multi-Location
Restaurant POS
Retail POS
Returns Management
eCommerce Integration

Categories and Features

Human Resources

360 Degree Feedback
Applicant Tracking
Attendance Management
Benefits Management
Career Development Planning
Compensation Management
Compliance Management
Employee Database
Employee Lifecycle Management
Onboarding
Payroll Management
Performance Management
Recruiting Management
Self Service Portal
Succession Planning
Time & Attendance Management
Time Off Management
Timesheets
Training Management

Point of Sale

Barcode Scanning
Commission Management
Cryptocurrency Support
Customer Account Profiles
Discount Management
Electronic Signature
Gift Card Management
Loyalty Program
Multi-Location
Restaurant POS
Retail POS
Returns Management
eCommerce Integration

Reservations

Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

Tour Operator

Accommodation Booking
Activities Booking
Central Reservation System
Coach Booking
Custom Packages
Customer Management
GDS / OTA Integration
Itinerary Creation
Multi-Day Tours
Payment Processing
Price / Margin Management
Promotions Management
Quote Management
Reservations Management
Vendor Management
Website Management

Waiver

Customizable Templates
Data Export
Online Signing
QR Codes
Searchable Database
Status Tracking
Waiver Kiosk

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