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What is Parallel AI?

Meet Parallel AI, a groundbreaking solution crafted for modern businesses. With Parallel AI, you can select the perfect AI model suited for each specific task, ensuring unparalleled efficiency and accuracy. Our platform seamlessly integrates with your existing knowledge bases, creating AI-driven team members that are informed and ready to tackle your business challenges. Whether you need to conduct comprehensive research rapidly or require expert consultations on demand, Parallel AI offers your organization virtual specialists who are accessible anytime and anywhere. Experience unlimited access to the top AI models available today, enabling you to choose the one that best aligns with your data and operational requirements. Furthermore, you can easily upload your business documents to refine the training of your AI workforce, guaranteeing they are adept at advancing your goals. As we embrace this new era, the evolution of AI in business is here, poised to revolutionize your operations and elevate your success. This innovative approach not only enhances productivity but also fosters an environment where technology and human expertise work hand in hand for optimal results.

What is Salesforce Agentforce?

The collaboration between humans and AI Agents leads to improved customer satisfaction. You can design and implement autonomous AI agents that provide continuous support to both your workforce and clients at any time. An Agentforce Agent functions independently as a specialized application, offering ongoing assistance to both employees and customers. These agents are equipped with the necessary business intelligence to execute tasks effectively in accordance with their assigned roles. Agentforce Service Agents engage with customers around the clock through various communication channels, utilizing natural language to facilitate interactions. They are adept at swiftly and accurately addressing inquiries, using reliable data to inform their responses. Setting up your Service Agent is quick and easy, thanks to pre-designed templates or customizable low-code options, and you can also implement stringent security measures while designating specific instances for human intervention. Agentforce Sales Development Representatives (SDRs) autonomously handle product inquiries, manage a variety of tasks, and coordinate meetings for your sales team. They deliver accurate responses based on your business's data while emphasizing an enhanced customer journey. This integration not only optimizes workflow but also allows your team to concentrate on more intricate issues, ultimately fostering a more innovative and efficient work environment. In doing so, your organization can achieve greater agility and responsiveness in meeting evolving customer needs.

Media

Media

Integrations Supported

Slack
Aircall
Aurascape
ClickLearn
CollectXpert
Confluence
DDS
GPT-4
Gemini 2.0
Gemini 2.0 Flash
Google AI Plus
Koa
LaunchBrightly
Mimasa AI
Model Context Protocol (MCP)
RenderDraw Journeys
Salesforce Agentforce 360 Platform
Salesforce Agentforce Net Zero
Salesforce Agentforce Service
Salesforce Marketing Cloud Personalization

Integrations Supported

Slack
Aircall
Aurascape
ClickLearn
CollectXpert
Confluence
DDS
GPT-4
Gemini 2.0
Gemini 2.0 Flash
Google AI Plus
Koa
LaunchBrightly
Mimasa AI
Model Context Protocol (MCP)
RenderDraw Journeys
Salesforce Agentforce 360 Platform
Salesforce Agentforce Net Zero
Salesforce Agentforce Service
Salesforce Marketing Cloud Personalization

API Availability

Has API

API Availability

Has API

Pricing Information

$29 per month
Free Version
Free Trial Offered?

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Parallel AI

Company Website

parallellabs.app

Company Facts

Organization Name

Salesforce

Date Founded

1999

Company Location

United States

Company Website

www.salesforce.com/agentforce/

Categories and Features

Categories and Features

Customer Success

Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis

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