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What is PartsLedger?

Manage the procurement, inventory, and sales of components necessary for commercial service operations using PartsLedger, which streamlines the crucial parts management for your service needs. By merging ServiceTrade with PartsLedger, you can proficiently manage every element of parts logistics in your service enterprise. ServiceTrade focuses on delivering software as a service (SaaS) solutions that are specifically designed for commercial service contractors. These contractors gain substantial advantages from ServiceTrade's mobile and online platforms, which empower them to refine their service delivery, boost sales, and enhance customer interaction, resulting in remarkable revenue growth that averages more than 23% each year. Established in 2012 in Durham, NC, ServiceTrade has successfully earned the confidence of over 800 commercial contractors, assisting them in optimizing their operational efficiency. Our dedication is centered on pushing both ourselves and our clients to embrace change and advance within the commercial service sector. This ongoing quest for improvement not only supports contractors but also uplifts the entire industry as we collectively aim for exceptional standards. By continuously innovating and adapting to market changes, we ensure that our clients remain competitive and successful in their service endeavors.

What is DispatchMind?

DispatchMind is a cloud-based platform tailored for field service and job management, specifically targeting service contractors and delivery teams. It allows administrative staff to efficiently log customer requests, schedule and assign technicians, and track tasks through a job board and calendar interface. Field technicians can access their assigned jobs using customized mobile logins, which provide detailed checklists, notes, and images, enabling them to offer real-time updates on their work. Key features of the platform include the ability to create estimates, invoice clients, utilize a detailed service-and-parts pricing guide, manage customer payment links, monitor collections, generate reports, and calculate technician commissions and pay, all while following structured job workflows. Additionally, the system incorporates Nellie, an AI-powered dispatcher that supports operational inquiries and streamlines job bookings and assignments, alongside an optional AI phone assistant for handling incoming calls and scheduling tasks. Beyond these capabilities, DispatchMind also integrates business communication tools and allows for card payments through Stripe, enhancing the overall user experience. During setup, businesses can select specific job types and fields that align with their particular trade, ensuring the system is customized to their needs. The platform is accessible through web browsers and includes a dedicated app for iPhone users, providing versatility for both office personnel and field technicians. With such a diverse array of features, DispatchMind stands out as a powerful solution for effectively managing field operations and improving overall efficiency.

Media

Media

Integrations Supported

Asana
Dropbox
Facebook
Google Calendar
Google Drive
HubSpot CRM
HubSpot Customer Platform
Mailchimp
Pipedrive
QuickBooks Online
Sage Intacct
Salesforce
ServiceTrade
Slack
Trello
X (Twitter)
YouTube

Integrations Supported

Stripe

API Availability

API Availability

Has API

Pricing Information

$79 per month

Pricing Information

$79/month
Starter is $79/month billed monthly and includes up to 2 office logins; technician app logins are $15/month each. Extra office logins are $29/month. Annual billing offers 2 months free. Team is $179/month, Pro $299/month, and Business $499/month.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
iPhone
iPad

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub

Company Facts

Organization Name

ServiceTrade

Date Founded

2012

Company Location

United States

Company Website

servicetrade.com/partsledger/

Company Facts

Organization Name

DispatchMind

Date Founded

2026

Company Location

United States

Company Website

dispatchmind.ai

Categories and Features

Inventory Management

Not specified

Categories and Features

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