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What is Patch Retention?

Patch Retention is an all-encompassing platform designed to boost customer retention by offering a wide range of tools that promote engagement and loyalty among clients. Its features include automated customer journeys, email and SMS marketing, a chat widget for seamless communication, as well as analytics and insights that aid businesses in understanding customer interactions. In addition, it provides referral programs and customer segmentation tools that enable companies to tailor their communications while gaining deeper insights into customer behaviors. A key component of Patch Retention is its RFM (Recency, Frequency, Monetary) analysis, which allows businesses to obtain detailed insights into their customer demographics, facilitating the development of highly effective retention strategies. By integrating these functionalities, Patch Retention aims to enhance customer loyalty, reduce churn rates, and support ongoing business growth. This comprehensive methodology not only strengthens the relationship between companies and their customers but also fosters a proactive approach to meeting customer needs. Ultimately, Patch Retention positions businesses to thrive in a competitive landscape by prioritizing customer satisfaction and engagement.

What is LoyaltyXpert?

Channel partners have the potential to significantly boost your sales figures by marketing your solutions to key influencers. Forming alliances with various channel partners can be among the most effective methods for accelerating your business growth. Instead of merely offering incentives, utilize the power of analytics to make well-informed choices with our comprehensive solutions. Move past just discounts and promotions. LoyaltyXpert serves as a channel loyalty program platform in India, catering to businesses of all sizes and sectors. Our tailored solutions are designed to meet your specific requirements. We offer exceptional B2B loyalty program solutions aimed at engaging and rewarding your business partners while providing valuable insights into customer behaviors, preferences, and expectations. By gaining a deeper understanding of the factors that contribute to sustainable partnerships, companies can expedite their sales and marketing initiatives, ultimately leading to enhanced returns on investment and a stronger competitive edge in the market.

Media

Media

Integrations Supported

HoduCC
Magento
SAP ERP

Integrations Supported

HoduCC
Magento
SAP ERP

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Patch Retention

Date Founded

2011

Company Location

United States

Company Website

patchretention.com

Company Facts

Organization Name

LoyaltyXpert

Date Founded

2017

Company Location

India

Company Website

www.loyaltyxpert.com

Categories and Features

Customer Loyalty

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

Categories and Features

Customer Loyalty

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

Loyalty Management

CRM
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management
White Label

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