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What is Patel HMS?

Patel HMS is an innovative, cloud-based software solution designed to enhance the operational efficiency of various accommodation types, including independent hotels, motels, resorts, inns, villas, guest houses, and vacation rentals. This all-encompassing platform empowers hotel owners and their staff to effectively manage reservations, oversee front desk operations, coordinate housekeeping, facilitate guest check-in and check-out processes, track room availability, adjust pricing, supervise staff, generate reports, and process payments through a single, integrated dashboard. Moreover, Patel HMS offers additional functionalities such as OTA channel management, advanced guest ID scanning, real-time reporting, multi-property management, and secure cloud access. Its intuitive interface and automation features lead to a significant increase in operational efficiency, reducing the burden of manual tasks while simultaneously enhancing the guest experience. As a result, Patel HMS serves as a critical asset for anyone in the hospitality sector aiming to refine their services and elevate guest satisfaction to new heights. By leveraging these capabilities, hotels can better respond to the evolving demands of the industry.

What is ChargeAutomation?

Introducing a versatile payment collection solution that streamlines the process by automatically dividing payments, whether partial or full, in alignment with their respective due dates. This system is designed to facilitate transactions based on your booking cancellation or refund policies, ensuring that charges and refunds are processed seamlessly. With just a single click, you can generate a payment link and easily share it with your customers through various platforms, including email, SMS, Messenger chatbots, and more. This user-friendly approach significantly reduces the risk of delays, additional costs, and the potential for non-payment associated with traditional billing methods. The automated payment collection system operates in accordance with the established cancellation policies, providing peace of mind with our Chargeback Protection feature that safeguards against customer disputes and unpaid dues. Guests are empowered to add or change their payment methods at their convenience, while also receiving timely reminders for upcoming payments. Additionally, you can visually track the status of your reservations and conveniently export the data into CSV files for further analysis or record-keeping. This comprehensive tool is designed to enhance both customer experience and operational efficiency.

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Integrations Supported

5stelle*
AbodeBooking
Alternative Payments
Beds24
Checkout.com
Cybersource
Hostaway
Innkey PMS
Misterbooking PMS
MyHMS
PayConex
PayPal
Payeezy
Preno
QuickBooks Online
Sage Payment Solutions
Storable Newbook
Stripe
ibelsa.rooms

Integrations Supported

5stelle*
AbodeBooking
Alternative Payments
Beds24
Checkout.com
Cybersource
Hostaway
Innkey PMS
Misterbooking PMS
MyHMS
PayConex
PayPal
Payeezy
Preno
QuickBooks Online
Sage Payment Solutions
Storable Newbook
Stripe
ibelsa.rooms

API Availability

Has API

API Availability

Has API

Pricing Information

Contact for Pricing
Free Version
Free Trial Offered?

Pricing Information

0.15% per transaction
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Patel HMS

Date Founded

2020

Company Location

United States

Company Website

www.patelhms.com

Company Facts

Organization Name

ChargeAutomation

Date Founded

2015

Company Location

Canada

Company Website

chargeautomation.com

Categories and Features

Categories and Features

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