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What is PatientNow?

PatientNow is a comprehensive patient engagement, practice management, and growth platform designed specifically for aesthetic, cosmetic, and wellness-focused healthcare providers. The platform helps practices automate patient communication, outreach campaigns, scheduling activities, and retention efforts while improving operational efficiency across the organization. Healthcare businesses can use PatientNow to manage patient relationships from initial inquiry through ongoing treatment and follow-up care. The software is tailored for med spas, plastic surgery clinics, dermatology practices, weight loss centers, wellness providers, and IV therapy businesses seeking to optimize both patient experiences and business performance. Intelligent automation features help reduce administrative burdens by streamlining routine processes such as appointment reminders, patient outreach, and rebooking initiatives. This allows clinical and administrative teams to dedicate more time to patient care and revenue-generating activities. PatientNow supports practice growth by helping organizations attract new patients, nurture leads, and strengthen long-term patient loyalty. The platform centralizes important patient engagement functions, making it easier to manage communications and maintain consistent interactions across multiple touchpoints. Its industry-focused design addresses the unique operational requirements of aesthetic and wellness practices while supporting scalability and efficiency. By combining patient engagement tools with business management capabilities, PatientNow provides a unified solution for improving workflow performance and patient satisfaction. The platform empowers healthcare providers to grow their practices while maintaining personalized experiences that support lasting patient relationships.

What is Benchmark EHR?

Benchmark EHR is a versatile system tailored to enhance clinician efficiency and elevate patient care by offering customizable workflows and immediate coding suggestions. This system allows healthcare professionals to dictate progress notes and automatically update patient records during consultations. Additionally, it provides a patient-friendly portal where individuals can view lab results, request medication refills, communicate with their healthcare providers, manage appointments, complete necessary forms, and more. On the other hand, Benchmark Solutions serves as a comprehensive resource for healthcare practices by integrating Benchmark EHR with Benchmark PM and Benchmark RCM. This all-in-one suite of electronic tools is designed to optimize internal processes, boost revenue, and enhance the overall patient experience. Furthermore, the modular nature of the Benchmark Solutions suite allows for seamless integration with pre-existing technologies, ensuring that healthcare facilities can adopt these tools without significant disruption to their current operations.

Media

Media

Integrations Supported

KloudMD

Integrations Supported

Benchmark PM
EHRAccess

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

iPhone
iPad
Windows
Mac

Supported Platforms

SaaS

Customer Service / Support

Standard Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

PatientNow

Date Founded

2004

Company Location

United States

Company Website

www.patientnow.com

Company Facts

Organization Name

Benchmark Solutions

Date Founded

1978

Company Location

United States

Company Website

benchmarksystems.com

Categories and Features

Medical Spa

Appointment Management
Before & After Pictures
Client Management
Gift Card Management
HIPAA Compliant
Inventory Management
Package Creation

Plastic Surgery

Not specified

Categories and Features

Ambulatory

Not specified

Anesthesiology

Not specified

Chiropractic

EHR Certified
Outcome Assessments
Patient Account Management
Patient Records

Dermatology

EMR / EHR
HIPAA Compliant
Image Management
Patient Portal
Progress Notes
Treatment Plans

e-Prescribing

Clinical Alerts
Drug Reference Database
EPCS
Electronic Prior Authorization
Formulary Management
Medication History
Prescription Cancellation
Prescription Renewals
Refill Management

Electronic Medical Records (EMR)

Appointment Management
Charting
Compliance Tracking
E-Prescribing
E/M Coding
HIPAA Compliant
Integrated Telehealth
MIPS Certified
Meaningful Use Certified
ONC-ATCB Certified
Patient Portal
Self Service Portal
Voice Recognition

Medication Management

Not specified

Occupational Therapy

Assessment Management
Care Plan Management
Patient Records
Progress Tracking

Ophthalmology

Not specified

Pathology

Not specified

Patient Experience

Not specified

Pediatric

Charge Capture
Clinical Notes
Code Processing
Electronic Health Record
HIPAA Compliant
Vaccine Management

Physical Therapy

Assessments
Multi-Location
Patient Records
Progress Notes
Treatment Plans

Plastic Surgery

Before & After Pictures
Patient Flow Management
Patient Records Management

Podiatry

Patient Records

Radiology

EDI
EMR HL7 Bridge

Speech Therapy

Assessment Management
Care Plan Management
Progress Tracking

Telemedicine

E-Prescribing
For Medical Purposes
HIPAA Compliant
Multi-Provider Practice
Video Conferencing

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