What is PatientNow?

PatientNow is a comprehensive patient engagement, practice management, and growth platform designed specifically for aesthetic, cosmetic, and wellness-focused healthcare providers. The platform helps practices automate patient communication, outreach campaigns, scheduling activities, and retention efforts while improving operational efficiency across the organization. Healthcare businesses can use PatientNow to manage patient relationships from initial inquiry through ongoing treatment and follow-up care. The software is tailored for med spas, plastic surgery clinics, dermatology practices, weight loss centers, wellness providers, and IV therapy businesses seeking to optimize both patient experiences and business performance. Intelligent automation features help reduce administrative burdens by streamlining routine processes such as appointment reminders, patient outreach, and rebooking initiatives. This allows clinical and administrative teams to dedicate more time to patient care and revenue-generating activities. PatientNow supports practice growth by helping organizations attract new patients, nurture leads, and strengthen long-term patient loyalty. The platform centralizes important patient engagement functions, making it easier to manage communications and maintain consistent interactions across multiple touchpoints. Its industry-focused design addresses the unique operational requirements of aesthetic and wellness practices while supporting scalability and efficiency. By combining patient engagement tools with business management capabilities, PatientNow provides a unified solution for improving workflow performance and patient satisfaction. The platform empowers healthcare providers to grow their practices while maintaining personalized experiences that support lasting patient relationships.

Integrations

No integrations listed.
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Screenshots and Video

PatientNow Screenshot 1
PatientNow Screenshot 1 PatientNow Screenshot 2 PatientNow Screenshot 3

Company Facts

Company Name:
PatientNow
Date Founded:
2004
Company Location:
United States
Company Website:
www.patientnow.com
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Product Details

Deployment
Windows
Mac
iPhone
iPad
Training Options
Documentation Hub
Online Training
Webinars
On-Site Training
Support
Standard Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Startup
Supported Languages
English

PatientNow Categories and Features

Plastic Surgery Software

Appointment Management
Before & After Pictures
Claims Management
Inventory Management
Patient Billing
Patient Flow Management
Patient Portal
Patient Records Management
Scheduling

Medical Spa Software

Appointment Management
Before & After Pictures
Client Management
Gift Card Management
HIPAA Compliant
Inventory Management
Package Creation

Medical Practice Management Software

Claims Management
E-Prescribing
EMR / EHR
HIPAA Compliant
Insurance Eligibility Verification
Inventory Management
Multi-Office
Multi-Physician
Patient Billing
Patient Portal
Patient Records
Patient Registration
Patient Scheduling
Physician Scheduling

Electronic Medical Records (EMR) Software

Appointment Management
Charting
Compliance Tracking
E-Prescribing
E/M Coding
HIPAA Compliant
Handwriting Recognition
Integrated Telehealth
MIPS Certified
Meaningful Use Certified
ONC-ATCB Certified
Patient Portal
Self Service Portal
Voice Recognition

PatientNow Customer Reviews

Write a Review
  • Reviewer Name: A Verified Reviewer
    Position: MD
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Don’t waste your money

    Date: May 22 2026
    Summary

    Worst experience of my life with a EMR and I’ve used many different ones with 28 military moves. I feel like my tech-support issues are being managed by a bunch of teenagers.

    Positive

    None, I was promised so many things that didn’t come through when I signed up. I don’t have any pros to describe.

    Negative

    Worst software I’ve ever used and worst customer service ever!. Many charts have been missing for over 9 months with repeated failed attempts to get ahold of customer service. There is NO PHONE NUMBER to talk to a live person for support. No one gets back to you except via email.. Multiple bugs that failed to get fixed. Credit card processing is way over priced. Too many issues to explain in one review.

    Read More...
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