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What is PatientNow?

PatientNow is a comprehensive patient engagement, practice management, and growth platform designed specifically for aesthetic, cosmetic, and wellness-focused healthcare providers. The platform helps practices automate patient communication, outreach campaigns, scheduling activities, and retention efforts while improving operational efficiency across the organization. Healthcare businesses can use PatientNow to manage patient relationships from initial inquiry through ongoing treatment and follow-up care. The software is tailored for med spas, plastic surgery clinics, dermatology practices, weight loss centers, wellness providers, and IV therapy businesses seeking to optimize both patient experiences and business performance. Intelligent automation features help reduce administrative burdens by streamlining routine processes such as appointment reminders, patient outreach, and rebooking initiatives. This allows clinical and administrative teams to dedicate more time to patient care and revenue-generating activities. PatientNow supports practice growth by helping organizations attract new patients, nurture leads, and strengthen long-term patient loyalty. The platform centralizes important patient engagement functions, making it easier to manage communications and maintain consistent interactions across multiple touchpoints. Its industry-focused design addresses the unique operational requirements of aesthetic and wellness practices while supporting scalability and efficiency. By combining patient engagement tools with business management capabilities, PatientNow provides a unified solution for improving workflow performance and patient satisfaction. The platform empowers healthcare providers to grow their practices while maintaining personalized experiences that support lasting patient relationships.

What is Benchmark PM?

Benchmark PM revolutionizes patient engagement by addressing every phase from the initial intake process to the final appointment. Its standout features encompass efficient patient onboarding, easy appointment scheduling, tailored reminders, detailed reporting, and intuitive dashboards. On the billing front, Benchmark PM facilitates integrated claims management, a seamless connection to a clearinghouse, electronic billing, verification of insurance, and a flexible payment portal, which altogether streamlines the billing process. Benchmark Solutions provides an all-encompassing management system for healthcare practices, combining Benchmark EHR software, Benchmark PM software, and Benchmark RCM services. This comprehensive electronic toolkit enhances daily operations, increases revenue, and improves the overall patient experience. Each part of the Benchmark Solutions suite is modular, allowing for straightforward integration with your current systems. By utilizing Benchmark Solutions, healthcare providers can concentrate on delivering exceptional care while we manage the operational and administrative tasks, thereby ensuring that your practice operates efficiently and effectively. Moreover, this approach not only improves workflow but also fosters a better environment for both patients and staff.

Media

Media

Integrations Supported

KloudMD

Integrations Supported

Benchmark EHR

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

iPhone
iPad
Windows
Mac

Supported Platforms

SaaS

Customer Service / Support

Standard Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

PatientNow

Date Founded

2004

Company Location

United States

Company Website

www.patientnow.com

Company Facts

Organization Name

Benchmark Solutions

Date Founded

1978

Company Location

United States

Company Website

www.benchmarksystems.com

Categories and Features

Medical Spa

Appointment Management
Before & After Pictures
Client Management
Gift Card Management
HIPAA Compliant
Inventory Management
Package Creation

Plastic Surgery

Not specified

Categories and Features

Ambulatory

Not specified

Anesthesiology

Not specified

Chiropractic

Appointment Management
Billing & Invoicing
Claims Management
Patient Account Management
Patient Records

Dermatology

Claims Management
HIPAA Compliant
Image Management
Patient Portal
Scheduling

Medical Billing

Claims Processing
Code & Charge Entry
Compliance Tracking
Customizable Dashboard
Invoice History
Patient Eligibility Checks
Practice Management
Quotes/Estimates
Remittance Advice

Medical Coding

Not specified

Medical Practice Management

Claims Management
HIPAA Compliant
Insurance Eligibility Verification
Multi-Office
Multi-Physician
Patient Billing
Patient Portal
Patient Records
Patient Registration
Patient Scheduling
Physician Scheduling

Medical Scheduling

Appointment Management
Billing & Invoicing
Drag & Drop
Facility Scheduling
Multi-Location
No-Show Tracking
Patient Records
Patient Scheduling
Physician Management
Recurring Appointments
Self Service Portal

Occupational Therapy

Billing & Invoicing
Insurance Management
Patient Records
Patient Registration
Patient Scheduling
Practice Management

Ophthalmology

Not specified

Pathology

Not specified

Patient Engagement

Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Portal
Personal Health Record
Progress Tracking
Self Management

Patient Experience

Not specified

Patient Intake

Not specified

Patient Management

Admissions Management
Discharge Management
Historical Reporting
Patient Flow Management
Patient Monitoring
Real Time Reporting
Waiting Time Tracking

Patient Portal

Appointment Confirmations
Appointment Scheduling
Bill Payment
Care Summaries
EHR-Agnostic
Health Record Access
Intake Forms
Lab Results
Prescription Renewals
Secure Messaging
Video Consultations

Patient Scheduling

Analytics/Reporting
HIPAA Compliant
Mobile Access
Notifications/Alerts
Online Scheduling
Patient Communications
Patient Intake
Patient Portal
Patient Records Management
Payment Processing
Reminders
SMS Messaging

Pediatric

Admissions Management
Billing & Invoicing
Charge Capture
Clinical Notes
Code Processing
HIPAA Compliant
Practice Management
SMS Messaging
Scheduling

Physical Therapy

Appointment Management
Billing & Invoicing
Insurance Management
Multi-Location
Patient Records
Practice Management

Plastic Surgery

Appointment Management
Claims Management
Patient Billing
Patient Portal
Patient Records Management
Scheduling

Podiatry

Appointment Management
Patient Records

Prior Authorization

Not specified

Radiology

Audit Trail
Billing & Invoicing
Claims Management
EDI
Patient Scheduling

Revenue Cycle Management

Accounts Receivable
Claims Management
Collections Management
EHR/EMR Integration
For Healthcare
ICD-10 Compliance
Insurance Verification
Medical Billing
Patient Portal
Patient Registration
Patient Scheduling
Payment Processing

Speech Therapy

Billing & Invoicing
Insurance Management
Patient Scheduling

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