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What is Pazo?

Execution can become cumbersome when teams rely on multiple platforms such as WhatsApp, Email, and others for managing checklists, tickets, approvals, and documents. With Pazo, frontline employees no longer need to juggle various applications or struggle to remember their tasks. Field managers are able to complete checklists in real-time at designated locations, eliminating the need for paperwork. The app facilitates seamless communication between field teams and HQ, while area managers can effortlessly monitor the activities of field managers and stores from anywhere. Customized command center dashboards can be created for HQ leadership, enhancing the efficiency of periodic review meetings. Say goodbye to WhatsApp! The built-in chat feature allows for communication with individuals or groups, fostering continuous coaching and development. This approach ensures that field operations are streamlined through automation, and when compliance issues arise, timely notifications and triggers are sent to all relevant parties, ensuring a proactive response. By embracing such tools, teams can enhance their operational efficiency significantly.

What is Mercaux?

Elevate customer interactions in both brick-and-mortar stores and online platforms, enhance staff productivity, generate higher revenue, and uncover insightful data from in-store activities with Mercaux’s Omnichannel and Unified Commerce Solutions. Our Composable Architecture allows for personalized store transformations that align with your unique vision, enables smooth collaboration with preferred systems, and facilitates swift implementation of changes. Deliver a fast, seamless, and flexible checkout process that surpasses the capabilities of traditional monolithic POS systems. Our extensive platform includes features such as Assisted Selling, Clienteling, Remote Selling via WhatsApp, and the development of a Universal Basket. Furthermore, we provide In-store Self-Service Solutions equipped with Basket Transfer and Checkout functionalities, as well as opportunities for Remote 1-to-1 Conversations with Store Associates. You can monitor customer behavior from their first touchpoint, through the shopping basket creation, to the completion of their purchase, all while observing Sales Associate performance and product interest trends. This comprehensive strategy guarantees a streamlined and engaging retail experience that benefits both customers and employees, ultimately fostering loyalty and satisfaction. By leveraging these innovative solutions, businesses can position themselves to adapt swiftly to changing market demands.

Media

Media

Integrations Supported

Google Sheets
JRNI
Microsoft Azure
MySQL
SAP Analytics Cloud
SQL
Salesforce
Slack

Integrations Supported

Google Sheets
JRNI
Microsoft Azure
MySQL
SAP Analytics Cloud
SQL
Salesforce
Slack

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Pazo

Date Founded

2015

Company Location

India

Company Website

gopazo.com

Company Facts

Organization Name

Mercaux

Date Founded

2013

Company Location

United Kingdom

Company Website

mercaux.com

Categories and Features

Retail Execution

AI / Image Recognition
Collaboration Tools
Data Collection
Inspection
Pricing / Placement Optimization
Product Education
Product Promotion Strategy
Retail Site Audit
Workforce Management

Retail Management

CRM
Commission Management
Email Marketing
Employee Management
Loyalty Program
Mail Order
Merchandise Management
Multi-Location
Order Management
Purchase Order Management
Reporting/Analytics
Returns Management
eCommerce

Task Management

Collaboration
Create Subtasks
Gamification
Gantt Charts
Mobile Access
Percent-Complete Tracking
Progress Tracking
Recurring Tasks
Reporting/Analytics
Spreadsheet View
Task Board View
Task Planning
Task Scheduling
Task Tracking
Time Tracking
To-Do List View

Categories and Features

Retail Execution

AI / Image Recognition
Collaboration Tools
Data Collection
Inspection
Pricing / Placement Optimization
Product Education
Product Promotion Strategy
Retail Site Audit
Workforce Management

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