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What is Pckgr RMM?

Pckgr RMM is a cloud-based solution crafted for IT teams and managed service providers (MSPs) to effectively manage Windows and macOS endpoints. Its web interface simplifies tasks such as application deployment from a curated catalogue, scheduling updates, managing software inventories, organizing device groups, monitoring deployments, and executing scripts specific to both operating systems. Administrators can efficiently manage Windows policies and updates while evaluating application vulnerabilities associated with known CVEs. In addition to these capabilities, the platform provides endpoint enrollment, multi-tenant management, and detailed audit logging. It also features built-in browser-based remote desktop access for both Windows and Mac devices, facilitating smooth customer support. Pckgr RMM seamlessly integrates with existing mobile device management solutions, boosting its functionality. For organizations with smaller needs, a free plan is available for up to five devices, while the Pro tier starts at $10 monthly, plus an additional $1 per device each month thereafter, making it an adaptable choice for a range of businesses. This pricing model ensures that organizations of varying sizes can select a plan that aligns with their specific endpoint management requirements, accommodating growth and changes over time.

What is Cruz RMM?

Cruz Remote Monitoring and Management offers a single interface for automating the IT operations of customers, tailored specifically for Managed IT Services Providers (MSPs). This platform enables users to oversee and manage their IT environments, networks, and client devices from virtually any location. Whether you are an MSP aiming to enhance your offerings or a reseller/VAR wanting to break into the MSP sector, Dorado provides a unified console for remote management. The solution is designed to be cost-effective, scalable, and user-friendly, catering to various operational needs. Dorado Software stands out as a pioneer in resource management, service orchestration, performance monitoring, and automation of cloud operations across intertwined infrastructure systems. Additionally, it empowers IT professionals to effectively supervise, configure, and maintain not only converged infrastructures but also virtualized functions and cloud services, ensuring seamless operations across all components. With such comprehensive capabilities, Dorado positions itself as an indispensable tool for modern IT management.

Media

Media

Integrations Supported

Integrations Supported

Cruz Fabric Controller
Cruz IoT Device Director
Cruz Operations Center (CruzOC)
Cruz Software Lifecycle Orchestrator
Cruz Wireless Controller
CruzLog
CruzNow

API Availability

Has API

API Availability

Has API

Pricing Information

$10/month
Free for up to 5 devices. Pro is $10/month for up to 10 devices, then $1 per additional device/month. The vendor states that all features are included with no per-technician fees.
Free Version

Pricing Information

$1350
Cruz is licensed as a subscription. Perpetual licenses are also available.
Free Trial Offered?

Supported Platforms

SaaS
Windows
Mac

Supported Platforms

SaaS
Windows
Linux

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Pckgr

Date Founded

2022

Company Location

Australia

Company Website

pckgr.com

Company Facts

Organization Name

Dorado Software

Date Founded

1999

Company Location

United States

Company Website

resources.doradosoftware.com/cruz-rmm

Categories and Features

RMM

Not specified

Categories and Features

CMDB

Change Management
Configuration Management
Data Visualization
Device Auto Discovery
IT Asset Management
License Management
Performance Management
Relationship Mapping

Configuration Management

Access Control / Permissions
Application Deployment
Automated Provisioning
Infrastructure Automation
Node Management
Orchestration
Reporting Analytics / Visualization
Task Management

Data Center Management

Audit Trail
Cross Reference System
Device Auto Discovery
Diagnostic Testing
Import / Export Data
JCL Management
Multi-Platform
Multi-User
Sarbanes-Oxley Compliance

Endpoint Management

Not specified

Hardware Monitoring

Not specified

IT Asset Management

Asset Tracking
Audit Management
Compliance Management
Configuration Management
IT Service Management
Inventory Management
Maintenance Management

IT Infrastructure Monitoring

Alerts / Notifications
Application Monitoring
Bandwidth Monitoring
Capacity Planning
Configuration Change Management
Health Monitoring
Multi-Platform Support
Performance Monitoring
Point-in-Time Visibility
Reporting / Analytics
Virtual Machine Monitoring

IT Management

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

Network Mapping

Color Codes / Icons
Compliance Management
Device Auto Discovery
Hierarchical Mapping
Map Exporting
On-Demand Mapping
Reporting/Analytics
Self-Updating Maps

Network Monitoring

Bandwidth Monitoring
Baseline Manager
Diagnostic Tools
IP Address Monitoring
Real Time Analytics
Resource Management
SLA Monitoring
Server Monitoring
Uptime Monitoring

Network Troubleshooting

Alerts / Escalation
Bandwidth Troubleshooting
Change Management
Configuration Management
Connectivity Management
Data Visualization
Historical Audit
Mobile Network Troubleshooting
Network Analysis
Network Monitoring

RMM

Deployment Management
For MSPs
IT Asset Management
Network Monitoring
Patch Management
Real-time Alerts
Remediation Management

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