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What is Pckgr RMM?

Pckgr RMM is a cloud-based solution crafted for IT teams and managed service providers (MSPs) to effectively manage Windows and macOS endpoints. Its web interface simplifies tasks such as application deployment from a curated catalogue, scheduling updates, managing software inventories, organizing device groups, monitoring deployments, and executing scripts specific to both operating systems. Administrators can efficiently manage Windows policies and updates while evaluating application vulnerabilities associated with known CVEs. In addition to these capabilities, the platform provides endpoint enrollment, multi-tenant management, and detailed audit logging. It also features built-in browser-based remote desktop access for both Windows and Mac devices, facilitating smooth customer support. Pckgr RMM seamlessly integrates with existing mobile device management solutions, boosting its functionality. For organizations with smaller needs, a free plan is available for up to five devices, while the Pro tier starts at $10 monthly, plus an additional $1 per device each month thereafter, making it an adaptable choice for a range of businesses. This pricing model ensures that organizations of varying sizes can select a plan that aligns with their specific endpoint management requirements, accommodating growth and changes over time.

What is Optanik?

Optanik is a robust browser-based platform designed for remote management and monitoring, aimed at managed service providers, IT teams, and help desk operations. Featuring agents that are compatible with Windows, macOS, and Linux, it enables administrators to efficiently monitor device health, manage inventory, run unattended desktops, apply patches for operating systems and third-party applications, distribute software packages, transfer files, and automate various tasks. A significant advantage of the Windows agent is its ability to operate before user sign-in, granting access to the login screen. Furthermore, the platform includes tools for configuring policies and devices, managing printers and mapped drives, network overlay functionalities, hosted domain features, a BitLocker vault for security, ticketing systems, comprehensive reporting, and customizable workspaces to enhance user experience. To streamline automation and improve workflows, it also supports a REST API, webhooks, and the Model Context Protocol (MCP). Users can start with a free plan that supports one device, limited to 12 hours of remote access daily, while those looking for more extensive capabilities can opt for monthly paid plans, where costs per endpoint decrease as usage scales. Overall, Optanik stands out as a flexible solution that adapts to the evolving demands of IT professionals and service providers, making it an essential tool in the modern tech landscape.

Media

Media

Integrations Supported

Integrations Supported

Model Context Protocol (MCP)

API Availability

Has API

API Availability

Has API

Pricing Information

$10/month
Free for up to 5 devices. Pro is $10/month for up to 10 devices, then $1 per additional device/month. The vendor states that all features are included with no per-technician fees.
Free Version

Pricing Information

$2/endpoint/month
The free plan covers one machine and up to 12 hours of remote use per day, with no credit card. Paid plans are $2.00 per endpoint per month, billed monthly in USD. Rates are $1.75 per endpoint per month for 5,001–9,999 endpoints and $1.50 for 10,000 or more. Technicians are not billed.
Free Version

Supported Platforms

SaaS
Windows
Mac

Supported Platforms

SaaS
Windows
Mac
Linux

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub

Company Facts

Organization Name

Pckgr

Date Founded

2022

Company Location

Australia

Company Website

pckgr.com

Company Facts

Organization Name

Optanik

Date Founded

2026

Company Location

United States

Company Website

optanik.com

Categories and Features

RMM

Not specified

Categories and Features

Patch Management

Not specified

Remote Desktop

Not specified

RMM

Not specified

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