Ratings and Reviews 0 Ratings
Ratings and Reviews 0 Ratings
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What is Pega CRM?
Boost engagement and optimize automation at every stage of the customer journey. Shift away from traditional CRM platforms and embrace a holistic, journey-centric customer engagement solution. Whether you're looking to replace your current system or enhance your existing framework, Pega is ready to support you. The performance of your agents plays a vital role in your overall success, so it's important to keep your team connected, efficient, and productive, regardless of their location. Customers want to feel appreciated and cared for; provide them with proactive, personalized, and seamless experiences across all platforms. In the current competitive environment, having all-encompassing capabilities is crucial. Cut costs and enhance the effectiveness of your channels through smart automation and streamlined case management. Enable the integration and automation of tasks between teams and systems to speed up the handling of customer queries. Pega's AI-driven case management adjusts to diverse customer service demands, while predefined microjourneys based on industry best practices act as rapid deployment templates. This approach empowers you to initiate projects swiftly and effectively, ensuring your organization remains agile and responsive to evolving customer needs. By leveraging these tools, you can elevate your customer engagement strategy and drive meaningful outcomes.
What is Marketware Physician Strategy Suite?
Meticulously crafting and consistently refining an onboarding program is crucial for the effective assimilation of newly recruited providers. A well-executed onboarding process not only cultivates enduring results but also boosts physician satisfaction, loyalty, and retention rates. To develop an efficient onboarding experience tailored to your organization’s needs, consider utilizing templates that ensure consistency and cohesiveness throughout the process. The implementation of dashboards can facilitate the visualization and tracking of various teams as they progress through each stage of onboarding. Marketware’s onboarding solutions enable effortless documentation of critical information, promote seamless interdepartmental communication, and provide essential insights to maintain adherence to established timelines. Our extensive reporting tools deliver comprehensive analyses to monitor key performance indicators, identify opportunities for enhancement, and recognize each team’s contributions, ultimately fostering a more engaged and effective workforce. Furthermore, dedicating resources to a thoughtfully constructed onboarding process allows organizations to lay a robust groundwork for their new providers, setting the stage for sustained success in the future. By doing so, organizations not only enhance their operational efficiency but also contribute to a positive workplace culture that benefits everyone involved.
Integrations Supported
ABBYY Mobile Capture
Capgemini Intelligent Automation Platform
ClearProcess
CognitiveScale Cortex AI
Diabolocom
Documaster
Google Cloud Anti Money Laundering AI
HintEd
LinkedIn Sales Navigator
OneSpan Identity Verification
Integrations Supported
ABBYY Mobile Capture
Capgemini Intelligent Automation Platform
ClearProcess
CognitiveScale Cortex AI
Diabolocom
Documaster
Google Cloud Anti Money Laundering AI
HintEd
LinkedIn Sales Navigator
OneSpan Identity Verification
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Pegasystems
Date Founded
1983
Company Location
United States
Company Website
www.pega.com/es/products/crm-applications
Company Facts
Organization Name
Marketware
Date Founded
2014
Company Location
United States
Company Website
marketware.com/physician-strategy-suite/
Categories and Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management
Healthcare CRM
Audience Targeting
Campaign Management
Marketing Automation
Medical History Records
Patient Communications
Patient Management
Physician Management
Predictive Analytics
Categories and Features
Healthcare CRM
Audience Targeting
Campaign Management
Marketing Automation
Medical History Records
Patient Communications
Patient Management
Physician Management
Predictive Analytics