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What is Pega Platform?

Take immediate action to prepare for upcoming challenges. No matter your work setting, Pega streamlines teamwork through an accessible and inclusive approach to application development. Quickly adjust to shifting requirements by bringing users together on a unified platform that combines low-code tools with developer-grade solutions. Promote creativity and manage low-code projects on a grand scale within your organization using a single, comprehensive dashboard. Improve productivity by equipping business users, developers, and IT with essential resources right when and where they're needed. Accelerate the application development process by easily and quickly defining key components of your apps. Effectively manage and implement low-code solutions throughout your organization using one integrated dashboard. Empower IT teams to ensure that all applications adhere to the organization's established standards. Deliver relevant application experiences today while maintaining readiness for future growth. Pega's user experience framework is tailored to fulfill the needs of developers, employees, and customers alike, guaranteeing smooth interactions for all parties involved. This strategy not only enhances collaboration but also propels the overall success of your initiatives, ultimately fostering an innovative environment within your organization. By leveraging these tools, you can ensure that your projects are not only successful but also sustainable in the long run.

What is Eccentex AppBase?

AppBase Customer Service is a versatile low-code platform designed for both customer service and back-office operations, adeptly handling straightforward and intricate journeys alike. Beyond just basic ticketing, it offers comprehensive customer 360 management and case management capabilities. Additionally, the AppBase Email Support Desk efficiently organizes all customer emails as cases, fostering seamless collaboration and organization among team members. This platform empowers businesses to optimize their customer interactions while simplifying the workflow management process.

Media

Media

Integrations Supported

AEGIS CTRM
Atlas
BeyondTrust Cloud Privilege Broker
Pyze
Rhino.ai
Sales Robots

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Pegasystems

Date Founded

1983

Company Location

United States

Company Website

www.pega.com

Company Facts

Organization Name

Eccentex

Date Founded

2007

Company Location

United States

Company Website

www.eccentex.com

Categories and Features

Application Development

Access Controls/Permissions
Code Refactoring
Collaboration Tools
Compatibility Testing
Data Modeling
Deployment Management
No-Code
Reporting/Analytics
Source Control

Business Process Management

Business Rules Management
Collaboration
Process Modeling & Design

Low-Code Development

Not specified

Process Orchestration

Not specified

Categories and Features

Business Process Management

Business Rules Management
Collaboration
Process Change Tracking
Process Mapping
Process Modeling & Design

Low-Code Development

Not specified

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