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What is Pega Professional Services?

We drive digital transformation by offering a wide range of solutions that leverage Pega’s cutting-edge technology. As an official Pega partner, we utilize this groundbreaking technology to create customized digital process automation (DPA) and customer relationship management (CRM) applications specifically designed for enterprise clients spanning various industries. Our methodology emphasizes delivering significant value through agile practices, lean principles, and design thinking. Recognized as a frontrunner in cloud software for customer engagement, service, and digital process automation, Pega is relied upon by some of the largest and most respected brands globally. These brands employ Pega’s AI-enhanced software to improve every customer engagement across various platforms while maintaining their brand integrity. In addition, Pega’s low-code application development platform allows organizations to quickly design and modify applications that meet the changing demands of customers and employees, thus promoting worldwide digital transformation. By embracing Pega's capabilities, businesses can experience advantages like heightened customer satisfaction, decreased operational expenses, and increased customer lifetime value, all of which contribute to a strong competitive position in the market. As the business landscape continues to evolve, it is crucial for companies to harness Pega's innovative solutions to remain successful and adaptable. In doing so, they can ensure they are ready to meet future challenges head-on.

What is Pega Marketing?

Instead of concentrating on broad, generic offers, prioritize personalized, one-on-one marketing during your engagements with current clients. Pega's next-best-action framework evaluates multiple elements, including sales, service, risk, retention, and operational priorities in real-time, to enhance your messaging. This approach enables marketers to more accurately identify customers with growth potential. By employing Pega's next-best-action tactics, you can ensure that every customer receives the most suitable action aimed at expanding your bank’s share of wallet. However, effective next-best-action strategies rely not only on internal customer data and transaction records but also on the incorporation of real-time information from widely-used platforms like Hadoop, Cassandra, and Equifax. This integration allows for a deeper and more nuanced understanding of each customer, significantly enhancing your decision-making capabilities in customer interactions. Ultimately, utilizing these enriched data streams can lead to stronger relationships and improved customer loyalty, which are vital for long-term success.

Media

Media

Integrations Supported

AWS Marketplace
Aprimo

Integrations Supported

AWS Marketplace
Aprimo

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Saltech Consulting

Date Founded

2015

Company Location

Hungary

Company Website

saltech-consulting.com

Company Facts

Organization Name

Pegasystems

Date Founded

1983

Company Location

United States

Company Website

www.pega.com

Categories and Features

Business Process Management

Access Controls / Permissions
Alerts / Notifications
Business Process Automation
Business Rules Management
Collaboration
Process Change Tracking
Process Mapping
Process Modeling & Design
Visual Workflow Management

Categories and Features

Marketing Automation

A/B Testing
Analytics / ROI Tracking
Artificial Intelligence
Content / Blogging Platform
Customizable CTAs
Drip Campaigns
Dynamic Content
Landing Pages / Web Forms
Lead Scoring
Sales Intelligence
Search Marketing
Segmentation
Social Marketing
Website Visitor Tracking

Social Media Advertising

Ad Buying
Ad Creation
Bulk Advertising
Campaign Management
Collaboration Tools
Comment / Reply Moderation
Digital Asset Management
Reporting / Analytics
Retargeting
Roles / Permissions

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