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What is Pendo Feedback?

Pendo Feedback, previously known as Receptive, offers comprehensive demand intelligence tailored for your product. It empowers you to develop features that resonate with your most important clients. Efficiently gather and rank customer requests for features, enabling you to pinpoint areas for product and user experience enhancement across various segments. By quantifying revenue potential, you can remove uncertainty from the product planning and prioritization processes. Additionally, you can identify shared needs and collect feedback categorized by feature, customer type, and user cohort. To improve alignment on priorities and optimize the allocation of your development and design resources, you can distribute insightful reports. This alignment helps to match business objectives with customer demand effectively, ensuring that resources are directed where they are most needed. It is vital for customers to feel acknowledged regarding their feedback, and they should be kept updated on the progress of their requests, including delivery timelines and any ongoing developments. This transparency fosters trust and enhances customer satisfaction.

What is FocusMap?

FocusMap is a user-friendly platform that provides a public roadmap and feedback mechanism tailored for SaaS founders and small B2B teams, simplifying the management of feature requests and user contributions. This tool allows teams to centralize feature suggestions, enabling users to express their preferences through a voting system while providing clear visibility on the status of features, such as whether they are planned, currently being developed, or already completed. By gathering feedback that is often dispersed across multiple channels like Slack, support tickets, sales conversations, direct messages, and spreadsheets, FocusMap organizes this information into a structured roadmap that effectively directs product development efforts. Designed specifically for agile SaaS teams, FocusMap streamlines the customer feedback process, eliminating the burdens associated with complex product management software or the necessity of building a custom roadmap solution from the ground up. Key features include public roadmaps, the collection of feature requests, user voting capabilities, tracking of roadmap progress, and seamless integration of feedback portals into SaaS websites, documentation, or help centers, providing a well-rounded strategy for user engagement and product advancement. By utilizing FocusMap, teams can improve their workflow and foster better communication with their users, which ultimately results in a more focused development process that aligns closely with user needs. This tool not only enhances collaboration but also ensures that product evolution is directly influenced by user feedback, paving the way for more innovative solutions.

Media

Media

No images available

Integrations Supported

Slack
Agentforce 360 for Nonprofits
Convert Experiences

Integrations Supported

Slack
Agentforce 360 for Nonprofits
Convert Experiences

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$15/month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Pendo

Date Founded

2013

Company Location

United States

Company Website

www.pendo.io/product/feedback/

Company Facts

Organization Name

Timo Schmidt

Date Founded

2025

Company Location

Germany

Company Website

focusmap.pro

Categories and Features

Idea Management

Activity Dashboard
Brainstorming
Collaboration
Creator Tracking
Idea Ranking
Project Tracking
Status Tracking

Product Management

Collaboration
Feedback Collection
Idea Management
Milestone Tracking
Prioritization
Product Roadmapping
Release Management
Requirements Management
Resource Management
Workflow Management

Product Roadmap

Collaboration
Content Import / Export
Diagramming
Drag & Drop
Feature Management
Milestone Tracking
Prioritization
Requirements Management
Workflow Management

Categories and Features

Product Management

Collaboration
Feedback Collection
Idea Management
Milestone Tracking
Prioritization
Product Roadmapping
Release Management
Requirements Management
Resource Management
Workflow Management

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