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What is Pendo Feedback?

Pendo Feedback, previously known as Receptive, offers comprehensive demand intelligence tailored for your product. It empowers you to develop features that resonate with your most important clients. Efficiently gather and rank customer requests for features, enabling you to pinpoint areas for product and user experience enhancement across various segments. By quantifying revenue potential, you can remove uncertainty from the product planning and prioritization processes. Additionally, you can identify shared needs and collect feedback categorized by feature, customer type, and user cohort. To improve alignment on priorities and optimize the allocation of your development and design resources, you can distribute insightful reports. This alignment helps to match business objectives with customer demand effectively, ensuring that resources are directed where they are most needed. It is vital for customers to feel acknowledged regarding their feedback, and they should be kept updated on the progress of their requests, including delivery timelines and any ongoing developments. This transparency fosters trust and enhances customer satisfaction.

What is Onyx Cloud?

Onyx Cloud is a suite of essential online tools specifically designed for the business community. Functioning as a cloud-based CRM management platform under the Software as a Service (SaaS) model, it allows users to efficiently manage contacts, monitor opportunities, execute marketing initiatives, facilitate email correspondence, and control document management for small and medium enterprises, while also providing the ability to create complimentary contact forms. Its intuitive applications simplify the monitoring, administration, and assessment of projects along with their related tasks. Users can submit work reports in real time using their mobile devices, which greatly improves accessibility and boosts productivity. Furthermore, this SaaS offering encourages the evaluation and management of employee contributions, ensuring that valuable ideas are converted into actionable business strategies. Ultimately, Onyx Cloud equips organizations with the tools to leverage collective intelligence and foster ongoing improvement, making it a pivotal resource for modern businesses. With its comprehensive features, Onyx Cloud not only enhances operational efficiency but also supports long-term growth and innovation.

Media

Media

Integrations Supported

Agentforce 360 for Nonprofits
Convert Experiences
Slack

Integrations Supported

Agentforce 360 for Nonprofits
Convert Experiences
Slack

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Pendo

Date Founded

2013

Company Location

United States

Company Website

www.pendo.io/product/feedback/

Company Facts

Organization Name

Onyx Cloud

Company Location

Spain

Company Website

onyx.cloud/

Categories and Features

Idea Management

Activity Dashboard
Brainstorming
Collaboration
Creator Tracking
Idea Ranking
Project Tracking
Status Tracking

Product Management

Collaboration
Feedback Collection
Idea Management
Milestone Tracking
Prioritization
Product Roadmapping
Release Management
Requirements Management
Resource Management
Workflow Management

Product Roadmap

Collaboration
Content Import / Export
Diagramming
Drag & Drop
Feature Management
Milestone Tracking
Prioritization
Requirements Management
Workflow Management

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Idea Management

Activity Dashboard
Brainstorming
Collaboration
Creator Tracking
Idea Ranking
Project Tracking
Status Tracking

Project Management

Agile Methodologies
Budget Management
Client Portal
Collaboration Tools
Cost-to-Completion Tracking
Customizable Templates
Gantt Charts
Idea Management
Kanban Board
Milestone Tracking
Portfolio Management
Resource Management
Time & Expense Tracking
Traditional Methodologies

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