BugHerd Reviews & Ratings

BugHerd

4.5 out of 5 stars

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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Ratings and Reviews 2 Ratings

Total 4.5 out of 5 stars
ease 3.5 out of 5 stars
features 4.5 out of 5 stars
design 3.5 out of 5 stars
support 5 out of 5 stars

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What is Pendo?

Pendo serves as a platform dedicated to enhancing product experiences, enabling software product managers to create offerings that resonate with users. It empowers product teams to explore critical inquiries like "Which features are most popular among customers?" and "Are there any features that users tend to ignore?" Additionally, it helps identify which elements bring joy and which ones lead to frustration or confusion. With these valuable insights, teams can effortlessly implement in-app messages, guides, and walkthroughs without any coding knowledge required, ultimately ensuring users maximize their experience with the products. By utilizing Pendo, you can swiftly pinpoint both the features and processes that elicit positive and negative reactions from users. Furthermore, the platform facilitates guiding users through challenging aspects while promoting the adoption of features that transform them into enthusiastic advocates for your product. This comprehensive approach not only enhances user engagement but also fosters a deeper connection between the product and its audience.

What is BugHerd?

BugHerd is a user-friendly tool designed for visual feedback and bug tracking, specifically tailored for web development projects. Its popularity spans across numerous exceptional teams globally, facilitating the effective management of their online initiatives. With absolutely no restrictions on projects, users can easily provide point-and-click feedback directly on their websites. --- Using BugHerd is as simple as three straightforward steps: 1. Utilize the seamless browser extension to attach feedback to specific elements on your webpage. 2. Each feedback pin automatically collects contextual data such as browser type, operating system, screen dimensions, and selector details. 3. Instantly transform feedback into task cards, streamlining your project management process. --- Say goodbye to the confusion of emails, spreadsheets, and unnecessary stress. You can get started within minutes and explore all features with a free 14-day trial. Take control of your web projects effortlessly!

Media

Media

Integrations Supported

Easyflow
Help Scout
Intercom
Microsoft Teams
Slack
WordPress
Zapier
Zendesk
Calendly
Swiftype
Syncari

Integrations Supported

Easyflow
Help Scout
Intercom
Microsoft Teams
Slack
WordPress
Zapier
Zendesk
ActiveCampaign
ClickUp
FogBugz
IBM Targetprocess
Sign In Scheduling
Time Doctor
Twilio
Vtiger CRM

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

14 Day Free Trial
Standard: $39 /month / 5users
Studio: $59/ month/ 10users
Premium: $109/ month/ 25users
Deluxe: $189/ month/ 50users
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Pendo

Date Founded

2014

Company Location

United States

Company Website

www.pendo.io

Company Facts

Organization Name

Splitrock Studio Pty Ltd.

Date Founded

2010

Company Location

Australia

Company Website

bugherd.com/

Categories and Features

Customer Engagement

Analytics
Churn Management
Feedback Collection

Customer Journey Mapping Tools

Behavioral Analytics
Data Import / Export
Surveys & Feedback

Customer Retention

Not specified

Digital Adoption Platforms

Audience Segmentation
Contextual Guidance
In-App Training
Self Service Tools
Surveys & Feedback
User Onboarding

Digital Analytics

Not specified

Mobile App Analytics

Cohort Analysis
Funnel Analysis
In-App Events Tracking
Retention Tracking
Revenue Tracking

Onboarding

Self Service Portal
Training Management

Product Analytics

Not specified

Product Management

Feedback Collection
Prioritization
Product Roadmapping

UX

For Mobile
For Websites
Heatmaps
Usability Testing
User Journeys
User Research

Visual Feedback

Not specified

Web Analytics

Goal Tracking
Multiple Site Management
Pageview Tracking
Site Search Tracking
Time on Site Tracking
User Interaction Tracking

Categories and Features

Bug Tracking

Backlog Management
Filtering
Issue Tracking
Task Management
Ticket Management
Workflow Management

Customer Feedback

Not specified

Design Feedback

Not specified

Issue Tracking

Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Project Management
Scheduling
Task Management

Product Management

Collaboration
Feedback Collection
Idea Management
Milestone Tracking
Prioritization
Product Roadmapping
Release Management
Requirements Management
Resource Management
Workflow Management

Task Management

Collaboration
Mobile Access
Percent-Complete Tracking
Progress Tracking
Recurring Tasks
Task Board View
Task Planning
Task Scheduling
Task Tracking
To-Do List View

UX

Animation
For Mobile
For Websites
User Journeys
User Research

Visual Feedback

Not specified

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